Part Time Evening Front Desk
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My Place Hotels
Jamestown, ND, US
Summary
The Guest Service Representative will manage front desk operations, including guest check-ins, reservations, and resolving guest concerns. Additionally, the role involves maintaining hotel cleanliness, assisting with laundry, and ensuring property safety through routine walkthroughs.
Job Description
My Place Hotel – Jamestown, ND
Now Hiring: Part-Time Guest Service Representative
Shift: 3:00 PM – 11:00 PM | $16–$17/hour + Monthly Bonus Opportunities
My Place Hotel – Jamestown is looking for a dependable, friendly, and hardworking Guest Service Representative to join our team on the 3:00 PM–11:00 PM shift.
This is a hands-on hospitality position that goes beyond working behind the front desk. We are looking for someone who takes pride in providing excellent guest service, keeping the hotel clean and welcoming, and helping the team keep daily operations running smoothly.
What You'll Do
- Welcome guests and provide friendly, professional service throughout their stay
- Complete guest check-ins and check-outs and manage reservations
- Accurately process room charges, taxes, My Store purchases, and applicable pet fees
- Answer guest questions and resolve concerns in a professional, solution-focused manner
- Promote and explain our Stay Rewarded loyalty program and hotel amenities
- Provide recommendations for local restaurants, shopping, and attractions
- Answer and transfer phone calls, take messages, and handle wake-up calls
- Process credit card authorizations and cash transactions
- Complete required logs, shift paperwork, and other front desk documentation
- Assist with laundry, stocking supplies, maintaining the coffee bar, and cleaning common areas
- Keep entrances, sidewalks, and other guest areas clean, safe, and free of snow and ice
- Complete routine property walkthroughs to help maintain hotel safety and security
- Deliver requested items such as towels, toiletries, or cribs to guest rooms
- Issue and track keys and key cards for housekeeping and maintenance
- Assist with guest room cleaning when needed during busy periods or staffing shortages
- Communicate maintenance, guest service, and operational concerns promptly to management
- Follow all hotel policies, safety procedures, and security standards
What We're Looking For
The ideal candidate is:
- Reliable and dependable with strong attendance
- Friendly, professional, and comfortable interacting with guests
- Able to multitask and stay organized in a busy environment
- Detail-oriented and comfortable handling cash and financial records
- Comfortable using computers and learning hotel software
- A team player who is willing to help wherever needed
- Able to work independently and make good decisions when situations arise
Previous hotel experience is helpful, but not required. We are willing to train the right person who has a great attitude and a strong work ethic.
Pay & Benefits
- $16–$17 per hour, based on experience
- Monthly bonus opportunities
- Bi-weekly direct deposit
- Flexible scheduling
- Cross-training in multiple areas of hotel operations
- Opportunities for growth and advancement within the company
If you're looking for a hands-on part-time job where you can make a direct impact on our guests' experience and the success of the hotel, we'd love to hear from you!
Join the My Place Hotel – Jamestown team and become part of a workplace where your hard work is recognized and appreciated.
The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. My Place co-founder and Chairman Ron Rivett co-founded Super 8 Motels Inc. in Aberdeen, South Dakota in 1974, along with long-time friend Dennis Brown. After selling the wildly successful Super 8 Motel system in 1993, Ron remained in the hotel business developing, building, and operating Super 8 Motels and other branded properties as a franchisee until 2011.
On the heels of economic recession, it became apparent to Ron that the original Super 8 philosophy of a ‘clean, comfortable room for a few bucks less than the guy next door’ was more relevant than ever. This time, however, it would be different. In order to meet the needs of today’s individuals, families, workers, and business travelers, this new hotel would be well suited to both short and long term stays. It would need to be clean and comfortable with modern amenities, and all at an affordable price, and so the My Place Hotels of America concept was born.
In February, 2012 the first My Place hotel opened for business in Dickinson, ND and began what would become a two-year proof of concept period, wherein the founders of My Place hotels would develop build, supply, open and operate 5 My Place hotels. Locations include the energy development driven North Dakota markets of Dickinson, Minot, and Bismarck, the heavily traveled intersection of interstates 80 and 25 at Cheyenne, WY and the dual seasoned, demographically diverse vacation market of Bozeman, MT. Fast forward to January 2014 with a rapidly growing pipeline of properties on the horizon, and the objective of transforming a concept into a reality and proving that the My Place concept works in various markets behind them, My Place Hotels of America was set to embark on the next phase as we began to welcome franchisee’s to join us on our journey!
Company size
11-50 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Aberdeen, South Dakota
The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. My Place co-founder and Chairman Ron Rivett co-founded Super 8 Motels Inc. in Aberdeen, South Dakota in 1974, along with long-time friend Dennis Brown. After selling the wildly successful Super 8 Motel system in 1993, Ron remained in the hotel business developing, building, and operating Super 8 Motels and other branded properties as a franchisee until 2011.
On the heels of economic recession, it became apparent to Ron that the original Super 8 philosophy of a ‘clean, comfortable room for a few bucks less than the guy next door’ was more relevant than ever. This time, however, it would be different. In order to meet the needs of today’s individuals, families, workers, and business travelers, this new hotel would be well suited to both short and long term stays. It would need to be clean and comfortable with modern amenities, and all at an affordable price, and so the My Place Hotels of America concept was born.
In February, 2012 the first My Place hotel opened for business in Dickinson, ND and began what would become a two-year proof of concept period, wherein the founders of My Place hotels would develop build, supply, open and operate 5 My Place hotels. Locations include the energy development driven North Dakota markets of Dickinson, Minot, and Bismarck, the heavily traveled intersection of interstates 80 and 25 at Cheyenne, WY and the dual seasoned, demographically diverse vacation market of Bozeman, MT. Fast forward to January 2014 with a rapidly growing pipeline of properties on the horizon, and the objective of transforming a concept into a reality and proving that the My Place concept works in various markets behind them, My Place Hotels of America was set to embark on the next phase as we began to welcome franchisee’s to join us on our journey!
Company size
11-50 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Aberdeen, South Dakota
