Part-Time Entertainment Host/F&B Service Associate - Hyatt Herald Square

About the position
 
Schulte Companies is seeking an energetic, charismatic, and hands-on Entertainment Host/F&B Service Associate to join the team at Le Petit Chef Hyatt Herald Square New York, an immersive and interactive dining experience. This unique role combines hospitality, entertainment, food and beverage service, and guest engagement. As a member of the Le Petit Chef team, you will serve as both a host and performer, guiding guests through an unforgettable culinary journey while also providing attentive table service and beverage support throughout the experience. A convincing and entertaining French accent is an essential part of the Le Petit Chef character and overall guest experience. The ideal candidate is confident in front of an audience, enjoys entertaining and connecting with guests, and can seamlessly transition between performing, hosting, serving, and bartending responsibilities while maintaining a high level of professionalism and hospitality.

 
Requirements

• Ability to Preform a French Accent is Preferred. 
• Previous experience in acting, live performance, or a similar role in interactive entertainment, theme parks, or immersive dining experiences is preferred.
• Strong acting skills, with the ability to improvise and interact with guests in a fun, engaging, and professional manner.
• A high-energy, engaging personality, and professionalism with a natural ability to captivate and entertain diverse audiences.
• Excellent verbal communication skills and a strong sense of comedic timing.
• A passion for guest interaction and the ability to create a warm, welcoming atmosphere through performance.
• Ability to seamlessly transition between performing, hosting, serving, and bartending responsibilities.
• Ability to adapt to dynamic situations and improvise if necessary.
• Ability to collaborate effectively with other performers, staff, and management.

JOB DUTIES AND RESPONSIBILITIES/KNOWLEDGE, SKILLS AND ABILITIES

• Play the role of Le Petit Chef, an animated character, and interact with guests during the dining experience.
• Create memorable, interactive moments with guests throughout their meal.
• Actively participate in the restaurant's interactive dining story.
• Perform with impeccable timing, ensuring the experience flows seamlessly.
• Tailor interactions to individual guest groups.
• Work closely with other performers, chefs, and the front-of-house team.
• Consistently stay in character throughout the performance.
• Ensure all guest interactions are positive, fun, and respectful.
• Be flexible and adaptable to changing situations.
• Help with the setup and breakdown of any required props, equipment, or staging areas.
• Take Beverage orders before and during show.
• Seats and takes accurate food orders from guests
• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that food is properly prepared and nicely presented and/or the buffet is appealing.
• Checks station before, during and after shift for proper set-up and cleanliness.
• Prepare, serve, and present alcoholic and non-alcoholic beverages according to established standards.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests.
• Must be familiar with all menu items, their preparation and service procedure.
• Totals checks, presents to guests and accept payment
• Assists with bussing tables
• Perform various other duties as assigned  
• Team player 
• Ability to multi-task
• Ability to communicate effectively verbally 
• Ability to exceed expectations of guests and team members 
• Ability to operate available equipment, such as cash registers, calculators, etc.
• Basic mathematical skills as needed to make change and give refunds
• Ability to work flexible hours and shifts

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred 
• Minimum of one (1) year in hotel/restaurant serving role 
• Acting, theater, character performance, bartending, or immersive/interactive dining experience highly preferred.

What We're Looking For

We are looking for someone who can confidently wear multiple hats - a host, server, bartender, entertainer, and team player.

The successful candidate will be able to:

• Entertain guests while remaining attentive to their needs.
• Serve food and beverages accurately and efficiently.
• Bartend while following all responsible alcohol-service requirements.
• Host and create a warm, welcoming atmosphere.
• Perform with confidence, energy, and personality.
• Deliver exceptional hospitality from the moment guests arrive until the end of their experience.

What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companies is an Equal Opportunity Employer.

Compensation: Hourly Plus $$$ Gratuity!!!