Part Time Customer Service Associate I
Boost your chances before you apply.
Baycoast Bank
Bristol, RI, US
Summary
The associate will serve as the face of the bank by delivering professional customer service and handling inquiries. They are also responsible for processing transactions accurately, identifying sales opportunities, and supporting branch operations.
Job Description
Customer Service Associate (Part-Time)
Location: Bristol, Rhode Island
Start Your Career in Banking
Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we’re looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team.
In this role, you’ll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.
What You’ll Do
Customer Service & Engagement:
- Serve as the face of the bank, delivering friendly and professional service
- Handle customer inquiries and resolve issues efficiently
- Build relationships and identify customer needs
Sales & Relationship Development:
- Recommend banking products and services
- Identify referral opportunities
- Support branch service goals
Transactions & Operations:
- Process customer transactions accurately and efficiently
- Balance cash and maintain transaction accuracy
- Assist with ATM, night deposit, and safe deposit functions
Teamwork & Growth:
- Participate in team initiatives and training programs
- Support other departments as needed
- Contribute to a positive team environment
What You Bring
- Customer service or cash handling experience
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Positive attitude and willingness to learn
- Ability to handle multiple tasks in a fast-paced environment
- Bilingual: Portuguese/Spanish a plus but not required
Why Join BayCoast Bank
We are committed to making a meaningful difference for our customers, employees, and community. Our core values:
- Take pride in what you do
- Believe your work matters
- Care about people
- Maintain a positive attitude
Employee Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Educational assistance
- Tuition assistance
- Defined Benefit Pension Plan
- Employee banking perks
- Career advancement opportunities
Work Environment & Requirements
- Ability to lift up to 50 lbs
- May require evenings and weekends
- Reliable transportation may be required
BayCoast Bank has 25 locations: Berkley, Dartmouth, Fairhaven, Fall River, Foxborough, New Bedford, North Dighton, Somerset, Swansea, Seekonk, Westport in Massachusetts and Bristol, Cranston, Little Compton, Providence, Tiverton, Portsmouth in Rhode Island. Each branch has at least one ATM, and ITMs (Interactive Teller Machines) are located at select branches.
In addition to offering a vast array of deposit and loan products, BayCoast offers insurance and brokerage services to consumers and businesses alike. Affiliates include BayCoast Financial Services, offering stocks, bonds, mutual funds, annuities and college savings plans, Plimoth Investment Advisors providing investment advisory and trust services, and Partners Insurance Group, LLC, a network of independent agencies representing more than 100 insurance companies that provide automobile, home, life and business insurance coverage.
BayCoast Mortgage Company, a wholly owned subsidiary of BayCoast Bank, is a full-service lender offering instant pre-approvals, timely closings, and in-house underwriting. Much like BayCoast Bank, BayCoast Mortgage Company is focused on providing clients with products and services tailored to meet their needs at the best rate possible.
Priority Funding, LLC, a financial services company in Northborough, MA, is also a wholly owned subsidiary of BayCoast Bank. Priority Funding specializes in mobile and manufactured home financing.
Products and services made available through BayCoast Financial Services, Partners Insurance Group and Plimoth Investment Advisors are not insured by the FDIC, DIF or any other agency of the United States, and are not deposits or obligations of nor guaranteed or insured by BayCoast Bank or any of its affiliates. Investment products are subject to risk, including the possible loss of the principal amount invested.
For more information about BayCoast Bank or any of our affiliates, call 508-678-7641
Founded
1851
Company size
201-500 employees
Industry
Banking
Org type
Privately Held
Headquarters
Swansea, MA
