Part-Time Concierge
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Fogelman
Germantown, TN, US
Summary
The Concierge serves as the first point of contact for the community, responsible for greeting residents and visitors while providing superior customer service. They also ensure property safety by monitoring surveillance cameras and managing access for guests and service personnel.
Job Description
Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.
HIRING PT CONCIERGE - EVENING SHIFT & WEEKENDS
Fogelman, a known leader in the multifamily industry, is hiring a PT Concierge with strong customer service skills at Thornwood Apartments in Germantown.
The Concierge is the first impression of the community and is responsible for providing superior customer service to residents. Duties include managing the front desk, greeting residents and visitors, monitoring surveillance cameras, and providing exemplary customer service.
Schedule Requirements:
This position averages 24 hours per week with 2–3 evening shifts per week from 7:00 PM–11:00 PM, along with a rotating weekend schedule:
Every other Friday: 7:00 PM–11:00 PM
Friday-working weekends: Saturday & Sunday, 3:00 PM–11:00 PM
Alternate weekends (off Friday): Saturday & Sunday, 7:00 AM–3:00 PM
Candidates should have flexibility to work the rotating evening and weekend schedule outlined above.
We invest in our associates with:
- BCBS Health, Dental, Vision, Disability/Life Insurance
- Matching 401K
- Training, Career Development, Tuition Reimbursement
- Recognition & Rewards through Awardco + Associate Appreciations & Incentives
- $500 Associate Referrals
- Employee Connect – resources for legal, financial & personal support
CONCIERGE JOB RESPONSIBILITIES:
- 2-4 years Concierge, Front Desk, or customer Service experience.
- Availability to work a flexible schedule; any day of the week including weekends.
- Self-motivated, self-starter, enthusiastic, resourceful.
- Exceptional communication skills - both verbal and written.
- Greets and assists residents and their guests in a courteous and efficient manner: and plays a vital role in ensuring the overall resident satisfaction.
- Answer the telephone, provide information, forward calls and take messages as necessary.
- Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
- Watch the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contact the police department as needed.
- Performs other job-related duties as assigned.
Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.
With six decades of experience, a team of dynamic associates and expert leaders, and a highly collaborative culture, Fogelman is recognized as a multifamily property management and investment leader. We manage welcoming apartment communities for thousands of residents and build durable value for our client and investment partners.
Founded
1963
Company size
501-1,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Memphis, TN
With six decades of experience, a team of dynamic associates and expert leaders, and a highly collaborative culture, Fogelman is recognized as a multifamily property management and investment leader. We manage welcoming apartment communities for thousands of residents and build durable value for our client and investment partners.
Founded
1963
Company size
501-1,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Memphis, TN