Part Time Community Outreach Specialist (Manhattanville/Resource Center)

Job DetailsJob Location: Resource Center - New York, NY 10030Salary Range: $20.00 - $24.00 HourlyOrganization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside’s Manhattanville (MNVL) Resource Center is a social service hub located in West Harlem in the MNVL NYCHA development, and which exclusively serves its residents. The MNVL Resource Center helps low-income individuals and families access and receive entitlements, benefits and resources. The MNVL Resource Center also offers an array of services including but not limited to, benefits screening, financial counseling, legal consultation and referrals to support services in the community and citywide.

Position Summary: The Manhattanville Resource Center is looking for a highly motivated individual to support intergenerational and community engagement efforts. In collaboration with the Resource Center staff, this role supports program recruitment efforts and helps with residents’ engagement in programming.

Schedule: Monday-Friday Part time position/Occasional evening/weekend hours may be required. 10:00 am to 2:00 pm

Hourly Rate: $20-$24 per hour

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Roles, Responsibilities, and Essential DutiesRole, Responsibilities, and Essential Duties

Promote the MNVL Resource Center services among residents.
Refer residents in need to the Program Coordinator and Case Managers.
Report metrics on all services provided to the residents.
Track and provide outcomes
Meet with Tenant Association members/resident leaders.

Outreach Services

In collaboration with the Program Coordinator, work on marketing and outreach efforts to successfully engage residents.
Coordinate activities, workshops, fairs, focus groups etc. as per tenants’ interests.
Organize and manage on- and off-site activities, and workshops for residents, including scheduling, securing resources (space, food, etc.), and ensuring smooth execution.
Support community-based initiatives and represent the MNVL Resource Center at tabling events, Community Board meetings, activities hosted by elected officials, and local CBO events.
Contribute to special projects when needed.

Resource Center Team Member

Collaborate with Program Coordinator and Case Managers to ensure cohesive program delivery and effective residents support.
Attend staff meetings, community meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
Work as a member of an active team and respond flexibly to a fluid and evolving program environment.

Qualifications/Educational Requirements

High school diploma and 1-2 years’ experience working with diverse and underserved populations
Bilingual English/Spanish highly preferred

Knowledge, Skills and Abilities

Experience working with low-income populations
Knowledge of government benefits
Ability to multi-task and work in a fast-paced environment
Strong Communication skills
Team player

Computer Skills: To perform this job successfully, an individual should be:

Proficient in Microsoft Office programs, especially Outlook, Word, Excel
Able to use or learn electronic databases such as Single Stop

Physical Requirements

Occasional lifting of up to 30lbs
Frequent walking and standing
Ability to work outdoors

Work Environment

On site work.
Work site is located in West Harlem on MNVL NYCHA development.
Seasonal outdoor outreach events
May require some late nights and/or weekends based on needs and programming

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.