Part-time Certified Medical Assistant - Front Desk Support
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American Family Care Union City
Union City, NJ, US
Summary
The role involves a hybrid of clinical duties like taking vitals and assisting providers, alongside front desk tasks such as insurance verification and scheduling. The candidate must be able to rotate between both areas to maintain smooth patient flow based on clinic needs.
Job Description
Position: Certified Medical Assistant – Cross‑Trained (Front Desk & Clinical)
Schedule: Part‑Time (includes weekends; weekday shifts as needed)
Experience Required: Minimum 1 year
Language: Bilingual preferred (Spanish)
At AFC, we are committed to delivering fast, friendly, and high‑quality patient care. We are seeking a dependable Certified Medical Assistant who is confident supporting both front desk operations and clinical back‑office duties. This is a cross‑trained, hybrid role where you may be scheduled in one area but must be ready to assist the other as clinic needs shift.
You will play a key role in maintaining smooth patient flow, supporting providers, and ensuring every patient receives the exceptional AFC experience we are known for.
Responsibilities
- Clinical Duties — Room patients, take vitals, perform point‑of‑care testing, assist providers, prepare exam rooms, maintain cleanliness and readiness, document accurately in EMR
- Front Desk Duties — Check‑in/out, verify insurance, collect copays, answer phones, schedule visits, provide clear and friendly communication
- Cross‑Training — Rotate between front and back office; support the opposite area when patient volume or staffing requires
- Patient Experience — Deliver warm, efficient service to every patient; bilingual Spanish preferred to support our community
- Team Support — Work collaboratively with providers, MAs, and administrative staff to maintain AFC standards and clinic flow
Qualifications
- Certified Medical Assistant with active certification
- Minimum 1 year of experience in a medical office, urgent care, or similar setting
-
Bilingual preferred (Spanish)
- Strong communication and customer‑service skills
- Ability to multitask in a fast‑paced environment
- Reliable, punctual, and comfortable working weekends
- Positive attitude and willingness to support wherever needed
Why Join AFC
- Supportive, team‑oriented environment
- Meaningful patient interaction in both clinical and administrative roles
- Consistent part‑time schedule with weekend availability
AFC is also the leading urgent care franchise system in the United States, with more than 160 franchises across the nation. If you are looking for an alternative to the multitude of burger, pizza, and hair salon franchises then be sure to visit our webpage and learn how you can join the brand that is leading a revolution.
Starting with a single location in 1982, American Family Care (AFC) pioneered the concept of non-emergency room care. With its 2013 acquisition of the Doctors Express franchise, AFC has become the nation’s leading provider of urgent care, accessible primary care, and occupational medicine, with more than 2300 clinics and 500 in-network physicians caring for 3 million patients a year.
AFC provides treatment for injuries and illnesses – offering a convenient, lower-cost alternative to visiting a hospital emergency room. Services we offer include:
• Urgent Care
• Digital X-Ray Services on-site. When you leave, you take a CD copy of your x-rays with you.
• Lab Work. We provide testing for the vast majority of tests required by urgent care patients while you wait.
• Occupational Health and Worker's Comp employees and employers.
• Physicians On-Site Every Day
Founded
2005
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Birmingham, Alabama
AFC is also the leading urgent care franchise system in the United States, with more than 160 franchises across the nation. If you are looking for an alternative to the multitude of burger, pizza, and hair salon franchises then be sure to visit our webpage and learn how you can join the brand that is leading a revolution.
Starting with a single location in 1982, American Family Care (AFC) pioneered the concept of non-emergency room care. With its 2013 acquisition of the Doctors Express franchise, AFC has become the nation’s leading provider of urgent care, accessible primary care, and occupational medicine, with more than 2300 clinics and 500 in-network physicians caring for 3 million patients a year.
AFC provides treatment for injuries and illnesses – offering a convenient, lower-cost alternative to visiting a hospital emergency room. Services we offer include:
• Urgent Care
• Digital X-Ray Services on-site. When you leave, you take a CD copy of your x-rays with you.
• Lab Work. We provide testing for the vast majority of tests required by urgent care patients while you wait.
• Occupational Health and Worker's Comp employees and employers.
• Physicians On-Site Every Day
Founded
2005
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Birmingham, Alabama