Part-Time Call Center Representative NRH
Boost your chances before you apply.
MAP
North Richland Hills, TX, US
Summary
The representative will answer a high volume of inbound calls with a professional demeanor to assist a diverse client base. Responsibilities include collecting accurate information, routing messages, and connecting callers to the appropriate parties.
Job Description
Part-Time Call Center Representative
Company: Map Communications
Location: North Richland Hills, TX (In-Office) l Pay: $17/hr
About the Role:
Map Communications is looking for compassionate, reliable Call Center Representatives to join our team! Our Call Center Representatives provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This position involves 100% inbound calls only; there are zero sales or cold calls required. We offer fully paid, step-by-step training to set you up for success.
Core Responsibilities:
- Answer a high volume of incoming calls with an energetic, friendly, and helpful demeanor.
- Collect accurate details, route messages, and connect calls to the correct parties.
- Utilize our call processing system to prioritize customer needs efficiently.
- Consistently meet established performance standards.
What We're Looking For:
- A polite, professional, and engaging phone presence.
- Solid English communication abilities, including accurate grammar and spelling.
- Basic computer navigation skills and a typing speed of 35+ WPM.
- Punctuality, consistent attendance, and a strong work ethic.
- Availability to work one weekend day (Saturday or Sunday) and holidays as we operate 24/7/365.
Map Communications is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
Company size
501-1,000 employees
Industry
Telecommunications
Org type
Public Company
Headquarters
Copenhagen, Capital Region
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
Company size
501-1,000 employees
Industry
Telecommunications
Org type
Public Company
Headquarters
Copenhagen, Capital Region
