Part Time Box Office Staff
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ASM Global
Rockford, IL, US
Summary
The staff member is responsible for providing superior customer service and accurately operating the Ticketmaster ticketing system. They will also handle cash, check, and credit card payments while balancing the cash drawer at the end of each shift.
Job Description
Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the Director of Box Office, the Part Time Box Office Staff member’s primary responsibilities include the following functions in accordance with Legends Global policies.
MAJOR RESPONSIBILITIES:
- Provide all guests a positive first impression by offering superior guest service
- Accurately operate the Ticketmaster computer ticketing system to sell tickets
- Communicate with guests to locate and deliver will-call tickets
- Provide information regarding events and facilities both in person and on the telephone
- Provide superior customer services to all patrons in the facility
- Accept payments via cash, check or credit card
- Balance cash drawer at the end of the day
QUALIFICATIONS:
- Ability to understand and follow instructions
- Ability to work safely and efficiently with machinery
- Ability to work with minimum supervision and understand verbal and written instructions
- Ability to work flexible hours including nights, weekends and holidays based on the event schedule
PHYSICAL DEMANDS
- Ability to walk, sit and stand for long periods of time on hard-surface floor
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
REQUIREMENTS
- High school diploma
- Must be 18 years of age
- Ability to pass a criminal and background check
Recruiter- Logan Colburn
BMO Center
300 Elm St. Rockford, IL 61103
Applicants that need reasonable accommodations to complete the application process may contact
(779)774-9365
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California