Part-Time Bilingual Customer Support Specialist
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MAP
North Richland Hills, TX, US
Summary
Manage a high volume of inbound calls for various professional clients while ensuring messages are captured accurately. Utilize internal call processing systems and industry-leading tools to provide comprehensive support.
Job Description
Part Time Bilingual Customer Support Specialist
Location: In-Office l Pay: $19/hour
At Map Communications, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more!
Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.
We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of both English and Spanish (write/read/speak), and a typing speed of at least 35 WPM.
Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!
Compensation: $19/hour
Shifts Offered:
- Part-Time
- Requires 1 weekend day (Sat/Sun) and Holidays
- Training is one week, then you will move to your set schedule on the following week.
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Interested? Apply Today!
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
Company size
501-1,000 employees
Industry
Telecommunications
Org type
Public Company
Headquarters
Copenhagen, Capital Region
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios. MAP’s agents specialize in medical answering service, attorney answering service, finance, education, contractor service industries and much more.
Company size
501-1,000 employees
Industry
Telecommunications
Org type
Public Company
Headquarters
Copenhagen, Capital Region