Parking Security
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TEAMOPS LLC
Flower Mound, TX, US
Summary
The Parking Security officer ensures fan compliance with parking rules, monitors crowd activity, and controls access to restricted areas at Gillette Stadium. They also provide exceptional customer service by assisting guests, answering inquiries, and reporting suspicious situations to management.
Job Description
Job DetailsJob Location: TeamOps - Foxborough, MA 02035Position Type: Part TimeEducation Level: High School Diploma or EquivalentSalary Range: $15.00 - $20.00 HourlyJob Category: Security
SUMMARY
The Parking Security position reports to the Sr. Security Event Manager and will work at Gillette Stadium on event days ensuring fan compliance with parking lot rules, controlling access to restricted areas, monitoring crowd activity and providing assistance to guests.
DUTIES AND RESPONSIBILITIES
Being prepared to assist and communicate with fans regarding non-compliance with parking lot rules including: Guests occupying more than one parking space per vehicle, inappropriate behavior, and public intoxication.
Provide exceptional customer service including greeting fans, responding to guest inquiries, providing directions, assisting with seat assignments and general problem resolution.
Controlling access to restricted areas by verifying tickets or credentials. Escalate issues to management or local authorities as appropriate.
Advise guest of stadium entrance rules to improve guest experience including monitoring bag sizes and other prohibited items that are not permitted into the stadium.
Monitor crowd activities and immediately report any suspicious or threatening situations to the area supervisor or in the event of an emergency the local authorities.
Escort players or special guests as assigned by management to and from their vehicles
Address all complaints and concerns in a courteous and professional manner. Escalate issue appropriately to area supervisors including accidents involving vehicles or pedestrians.
Special projects and assignments as business dictates
SKILLS AND QUALIFICATIONS
High School education or GED required
Previous experience in the security field preferred.
Effective listening and communication skills.
Attentive to detail and observant
Friendly & customer service oriented
Ability to remain calm and work under pressure
Available to work all full Stadium events that include: nights and weekends
Ability to take direction, demonstrate flexibility with shifting priorities and business needs
Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner
PHYSICAL DEMANDS
Ability to stand for prolonged periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is typically loud
Densely populated on event day
The position may require work in inclement weather
CERTIFICATES, LICENSES, REGISTRATIONS
None Required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Qualifications
There is nothing more important than the safety of the public, especially during large-scale sports and entertainment events that often attract global interest. That’s where TeamOps comes in. The TeamOps mission is to provide peace of mind through innovative security solutions for a wide variety of client services, including: event planning, event security, guest services, campus safety, command center operations and 24/7 security officers. When you work at TeamOps, you are joining an award-winning security solutions team that is Safety Act Certified to ensure a safe and positive experience for the clients and their customers. Above all else, we value teamwork, respect, commitment, customer service, integrity and excellence. If you are forward thinking, a problem solver, think safety first and always strive to provide the customer with the world-class experiences they deserve, then we’d like to hear from you.
Company size
51-200 employees
Industry
Security and Investigations
Org type
Privately Held
There is nothing more important than the safety of the public, especially during large-scale sports and entertainment events that often attract global interest. That’s where TeamOps comes in. The TeamOps mission is to provide peace of mind through innovative security solutions for a wide variety of client services, including: event planning, event security, guest services, campus safety, command center operations and 24/7 security officers. When you work at TeamOps, you are joining an award-winning security solutions team that is Safety Act Certified to ensure a safe and positive experience for the clients and their customers. Above all else, we value teamwork, respect, commitment, customer service, integrity and excellence. If you are forward thinking, a problem solver, think safety first and always strive to provide the customer with the world-class experiences they deserve, then we’d like to hear from you.
Company size
51-200 employees
Industry
Security and Investigations
Org type
Privately Held
