Parking Enforcement Officer

Job Details: Job Location: 304 City of Virginia Beach - Virginia Beach, VA, Position Type: Part Time, Salary Range: $19.25 - $19.25Hourly, Job Shift: Day, Job Category: Other, Shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking.  Advocates good will for the City of Virginia Beach by providing excellent customer service to residents and guests.  Demonstrates knowledge of parking ordinances, parking options and rates, and Oceanfront events and amenities to assist guests and residents.  Creates a positive image of the City of Virginia Beach by maintaining a professional, empathetic, and composed demeanor when interacting with guests and residents.

Uses technology to monitor compliance of city parking ordinances and enforce parking regulations at meters, residential streets, and pay-station controlled parking lots.
Practices active listening techniques and excellent customer service skills when engaging with guests, residents, associates and managers
Demonstrates knowledge of parking rules and regulations when addressing guest questions and concerns.
Guides guests in the selection of parking options by demonstrating knowledge of street, lot, and garage locations and rates
Assists with and educates guests on the operation of each type of parking meter
Exhibits familiarity of Oceanfront events and amenities and is able to provide general directions.
Promotes public and resident safety by maintaining a state of awareness of physical hazards and suspicious activity.
Researches field guide to ensure correct performance of enforcement tasks.
Provides competent court testimony for contested citations
Safely operates and maintains company vehicle.
Uses email as a daily communication tool
Organizes equipment and supplies.
Knowledge, Skills, and Competencies
Outstanding communication skills
Excellent customer service skills
Capable of using current technology
Knows Google applications such as Gmail and Google calendar
Able to interpret and apply City of Virginia Beach parking ordinances
Exceptional degree of professionalism
Fundamental knowledge of Oceanfront area roads, events, and amenities
Clean driving record
Capable standing and walking for extended periods of time
Able to work in all weather conditions
Has the ability to be flexible with schedule
Must be able to work hours in excess of normally scheduled hours
DAY SHIFT and NIGHT SHIFT 

Qualifications: •

Outstanding communication skills
Excellent customer service skills
Capable of using current technology
Knows Google applications such as Gmail and Google calendar
Clean driving record
Capable standing and walking for extended periods of time
Able to work in all weather conditions
Has the ability to be flexible with schedule
Must be able to work hours more than normally scheduled hours.

Valid Driver’s License required