Parking Attendant

Job Details: Job Location: Delusion - Los Angeles, CA, Position Type: Seasonal, Salary Range: $25.00 - $25.00Hourly,

Parking Attendant – Seasonal

Seasonal Event Dates | September–November

Thirteenth Floor Entertainment Group is the nation’s leading creator of immersive, story-driven entertainment—and proudly the world’s largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don’t just produce events. We redefine what’s possible. Headquartered in Denver and powered by a team of fearless creators, we’ve built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you’re not just taking a job. You’re stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Position Summary

As a Seasonal Parking Attendant, you will help create a safe, efficient, and welcoming arrival experience for guests. You will process parking transactions through a Square point-of-sale (POS) device, direct vehicles to available spaces, monitor parking capacity and traffic flow, and communicate with the operations team to keep parking areas organized throughout the event.

This is a guest-facing, outdoor role for someone who is dependable, comfortable handling payments, and able to stay alert in a busy environment. The position does not involve driving or moving guest vehicles.

What You’ll Do

Welcome guests and provide clear, professional parking directions.

Operate a Square POS device to process parking payments accurately and follow assigned cash-handling and payment procedures.

Issue receipts or confirm payment status as directed.

Direct incoming vehicles to available parking spaces, designated lots, accessible parking, staff parking, overflow areas, and exits.

Monitor lot capacity, open spaces, traffic patterns, and vehicle queues; communicate promptly when areas are nearing capacity or full.

Help maintain orderly traffic flow at entrances, exits, pedestrian crossings, and assigned parking zones.

Monitor accessible parking and emergency access lanes to help ensure they remain available and unobstructed.

Use approved cones, signs, high-visibility equipment, radios, hand signals, and traffic-control procedures.

Provide guests with basic information about event entry, pickup locations, exits, and parking procedures.

Communicate guest concerns, payment issues, safety hazards, traffic congestion, vehicle incidents, or suspicious activity to a supervisor, security, or operations team member immediately.

Assist with opening and closing parking areas, including set-up and collection of cones, signage, barricades, POS equipment, and related materials.

Maintain an organized, professional, and guest-friendly parking station and work area.

Follow all company safety, POS, cash-handling, guest-service, and incident-reporting procedures.

Perform other event operations duties as assigned.

 
Qualifications: What You’ll Bring

Strong customer-service and communication skills.

Comfort using a smartphone, tablet, or handheld device to operate a Square POS system; prior Square or cash-handling experience is helpful but not required.

Ability to accurately process payments and follow cash-handling, receipt, and end-of-shift reconciliation procedures.

Ability to remain calm, courteous, and decisive during high-volume arrivals, congestion, guest questions, and challenging weather.

Awareness of vehicle and pedestrian movement, with consistent attention to safety.

Ability to stand, walk, bend, and work actively for extended periods.

Ability to lift, carry, set up, and move cones, signage, barricades, and other light traffic-control equipment.

Comfort working outdoors at night and in changing weather conditions.

Dependability, punctuality, and a team-oriented attitude.

Flexibility to work evenings, weekends, holidays, and schedules based on event needs.

Prior guest service, event operations, parking, traffic flow, retail, hospitality, or payment-processing experience is helpful, but not required.

Must be at least 18 years old.

Compensation & Employment Details

Hourly Rate: $25 hr

Pursuant to California law, the pay scale for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Employment Type: Seasonal/Temporary

Expected Season Duration: Sept - Early November 2026

Work Schedule: Evenings, weekends, and holidays required during the operational season.

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

California Applicant Notices

Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, where applicable.

Applicants are entitled to a California applicant privacy notice describing what personal information is collected and how it is used.

E-Verify

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, disability, age, genetic information, military or veteran status, or any other characteristic protected by law.

Reasonable Accommodations

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting [email protected].