Park Ranger
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EOS Hospitality
SC
Summary
The Park Ranger patrols the resort to ensure guest safety, security, and policy compliance while serving as a friendly ambassador. They respond to emergencies, document incidents, and monitor resort facilities to maintain a welcoming environment.
Job Description
Help create a safe, welcoming, and unforgettable guest experience!
Do you enjoy working outdoors, helping people, and being part of a team that creates memorable vacations? Sun Outdoors Myrtle Beach is looking for dependable, customer-focused Park Rangers to help maintain a safe, secure, and enjoyable environment for our guests, visitors, and team members.
As a Park Ranger, you'll be a visible presence throughout the resort—patrolling the property, assisting guests, enforcing resort policies, responding to incidents, and helping ensure our resort remains a fun, family-friendly destination. This position combines outstanding guest service with safety, security, and emergency response responsibilities.
What You'll Do
- Patrol the resort by golf cart to identify safety concerns, security risks, and operational issues.
- Serve as a friendly ambassador by greeting guests, answering questions, providing directions, and assisting with guest needs.
- Promote a safe, welcoming, and family-friendly environment by professionally enforcing resort rules and policies.
- Respond promptly to guest concerns, disturbances, accidents, emergencies, and medical incidents while coordinating with management and emergency responders as needed.
- Assist guests with lockouts, locating campsites or accommodations, and resolving minor guest concerns.
- Monitor resort amenities, pools, playgrounds, parking areas, and common spaces to ensure guest safety and security.
- Observe surveillance systems and report suspicious activity or unusual incidents.
- Respond to security and safety calls in a timely and professional manner.
- Complete accurate incident reports and document safety, security, and operational concerns.
- Perform routine inspections of resort facilities, gates, and public areas, reporting hazards or maintenance concerns.
- Become familiar with the resort's emergency procedures, life safety systems, fire equipment, and emergency access points.
- Assist during resort events, severe weather, emergencies, and other operational needs.
- Communicate effectively with management, team members, and emergency responders.
- Perform other duties as assigned.
What We're Looking For
- High School Diploma or GED required.
- Previous experience in hospitality, guest services, campground or RV resort operations, parks and recreation, security, military, law enforcement, or a related field is preferred.
- Excellent customer service and communication skills.
- Ability to remain calm and make sound decisions in emergency situations.
- Strong observation skills and attention to detail.
- Ability to prepare accurate, legible reports.
- Valid driver's license with an acceptable driving record.
- Basic computer skills, including email and internet.
- Ability to work outdoors in varying weather conditions.
- Ability to walk, stand, bend, lift, push, and pull up to 50 pounds with or without reasonable accommodation.
Schedule
This is a Part-time Seasonal position with PM shifts. Candidates must be available to work evenings, weekends, holidays, and other peak business periods as needed.
Why Join Sun Outdoors Myrtle Beach?
- Work outdoors in a fun, resort atmosphere.
- Be part of a team that creates unforgettable vacation experiences.
- Gain valuable experience in hospitality, guest services, safety, and resort operations.
- Paid Sick Time.
- Discounted Team Member Travel Program.
- Opportunities for growth within Sun Outdoors and EOS Hospitality.
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
