Paint & Hardware Sales Associate
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Hamshaw Lumber Inc
Keene, NH, US
Summary
The associate will welcome and assist customers with paint and hardware needs while maintaining store cleanliness and organization. They are responsible for stocking merchandise, processing special orders, and ensuring a positive customer experience.
Job Description
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers with their paint and hardware needs. Previous hardware or paint experience is a plus but not a requirement as we provide training. Full time and part time opportunities available.
At Hamshaw Lumber, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Essential Duties & Responsibilities
Customer Service:
- Provide a positive representation of Hamshaw Lumber
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Help customers locate items and process special orders when necessary.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all calls and inquires are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Ensure signage is current throughout the store.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
What to expect:
- You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- You’ll be on your feet for most of your shift (6 to 9 hours).
- You must lift up to 50 lbs.
- Must be able to work some weekend days
Pay, Benefits, and Perks:
- Paid time off
- Health Insurance for medical, dental, vision, and prescriptions
- 401K
- Employee discounts on product
Hamshaw Lumber is a full service hardware and building supplies business with locations in Keene, New Hampshire and Orange, Massachusetts. Since opening in 1980, Hamshaw Lumber has continued to expand its products and services offered to customers and contractors alike. Hamshaw Lumber is a member of the PAL lumber cooperative, giving the business national buying power and access to the best deals possible. Hamshaw Lumber takes pride in offering a wider selection of products at better prices and with superior customer service than the average building supplies store.
Hamshaw Lumber also is an Ace Hardware dealer at both the Keene and Orange Store, offering a complete hardware selection and all the services you would expect at your local hardware to store. In addition visit the Kitchen & Bath Center for an extensive showroom of kitchen and bath products as well as free design services. Please look around our website or stop in to see all the ways we can help you complete all your building projects.
Founded
1980
Company size
51-200 employees
Industry
Wholesale Building Materials
Org type
Privately Held
Headquarters
Keene, NH
Hamshaw Lumber is a full service hardware and building supplies business with locations in Keene, New Hampshire and Orange, Massachusetts. Since opening in 1980, Hamshaw Lumber has continued to expand its products and services offered to customers and contractors alike. Hamshaw Lumber is a member of the PAL lumber cooperative, giving the business national buying power and access to the best deals possible. Hamshaw Lumber takes pride in offering a wider selection of products at better prices and with superior customer service than the average building supplies store.
Hamshaw Lumber also is an Ace Hardware dealer at both the Keene and Orange Store, offering a complete hardware selection and all the services you would expect at your local hardware to store. In addition visit the Kitchen & Bath Center for an extensive showroom of kitchen and bath products as well as free design services. Please look around our website or stop in to see all the ways we can help you complete all your building projects.
Founded
1980
Company size
51-200 employees
Industry
Wholesale Building Materials
Org type
Privately Held
Headquarters
Keene, NH