Package Delivery Driver
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EPIQ LOGISTICS LLC
Philadelphia, PA, US
Summary
Manage daily dispatch activities and support drivers in real-time to ensure smooth route launches and performance goals. Monitor key metrics and communicate operational updates to Amazon OTR leadership.
Job Description
Pay: $23.25–$24.00 per hour
## Job Description
EPIQ Logistics is a respected Amazon Delivery Service Partner focused on safety, teamwork, dependability, and consistent operational success. We are seeking an experienced Amazon DSP Dispatcher who is familiar with Amazon delivery processes, driver coordination, and the day-to-day needs of a fast-moving delivery operation.
## Position Overview
The DSP Dispatcher helps keep daily operations organized and efficient by supporting drivers, monitoring routes, and ensuring performance goals are met. This role is a great fit for someone who enjoys staying active in the operation, solving issues as they arise, and communicating clearly with both drivers and leadership.
We are looking for a confident, reliable team member who can remain composed in a busy environment, make smart decisions quickly, and help maintain a positive, productive workplace.
## Key Responsibilities
Manage daily dispatch activities and support timely, smooth route launches
Track driver progress throughout the shift using Cortex
Assist drivers in real time with rescues, reassignments, troubleshooting, and route-related concerns
Monitor important performance metrics, including DCR, POD, EOC, safety, and on-time dispatch
Organize rescue plans and adjust routes when operational needs change
Communicate directly with Amazon OTR leadership about daily operations and performance updates
Make sure company policies and Amazon standards are followed
Support driver coaching, accountability, and ongoing performance improvement
## Requirements
Previous Amazon DSP dispatch experience is required
Strong understanding of Amazon Flex, Cortex, and delivery performance metrics
Strong communication, leadership, and organizational skills
Ability to handle multiple tasks while staying focused in a fast-paced environment
Excellent problem-solving and decision-making skills
Weekend availability and flexibility with scheduling
Comfortable using computers, tracking data, and monitoring operational performance
## Compensation & Benefits
Competitive hourly pay
Performance bonuses
Paid time off
Health benefits, if applicable
Opportunities for growth within the company
Job Types: Full-time, Part-time
## Benefits
Health insurance
Paid time off
Work Location: In person
