Overnight Security Officer, Finger Lakes Gaming

Overview

Delaware North Gaming is hiring a part-time Security Officer to join our team at Finger Lakes Gaming and Racetrack in Farmington, New York. As a Security Guard, you will work under the direction of the Security Manager to maintain a safe and secure environment for guests and team members, in accordance with the New York Gaming Commission and applicable operational standards. If you want a job that provides fast-paced work in a collaborative place environment where there are endless opportunities, apply now.

Shift:

Overnight Racing Position, Thursday, Friday, and Saturday, 11:00 PM - 7:00 AM

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Responsibilities

• Enforce rules, regulations, policies, and procedures of the unit, company, and local gaming commission.
• Operate a motorized vehicle when necessary
• Enforce all departmental and organizational policies and procedures and report incidents. 
• Observe and report procedural violations and illegal activity. 
• Complete forms and paperwork by the end of each shift. 
• Demonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations and maintain guest goodwill. 

Qualifications

• Must be a state-certified security guard and be able to be licensed by the State Gaming Commission. 
• High School Diploma or GED
• Must have a valid driver’s license, pass an MVR check, and take a drug test.
• Ability to demonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations and maintain guest goodwill. 
• Highly motivated and takes initiative. 
• Team-oriented; ability to work effectively with others. 
• Ability to work in a fast-paced environment. 

Physical Requirements

• Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing; occasional sitting.  
• Visual acuity sufficient to identify potential security violations. 
• Hearing ability sufficient to respond to the spoken voice, audible alarms, and two-way radios. 
• Manual dexterity sufficient to handle guest items and various equipment. 
• Occasionally required to lift and carry up to 35 pounds. 
• Exposure to all weather conditions.