Overnight Security Officer
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AC Miami Wynwood
Miami, FL, US
Summary
The Overnight Security Officer is responsible for patrolling hotel areas, responding to emergencies, and maintaining a secure environment for guests and staff. They also handle incident documentation, monitor surveillance equipment, and assist guests with luggage and room access.
Job Description
Overview
Opportunity: Overnight Security Officer
Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.
Your Growth Path
Security Supervisor/Manager – Director of Security
Your Focus
- Patrol designated hotel areas.
- Respond to disturbances and emergency situations.
- Maintain a daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Prepare incident reports and other reports and communicate all related information to hotel management.
- Access secured areas for authorized personnel.
- Complete incident/accident reports in a clear and concise manner.
- Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Monitor TV cameras, if applicable.
- Perform bell person tasks and assist guests with luggage.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Prior security experience is desirable.
- CPR/First Aid preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.
What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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Conveniently located near Miami Design District™, the AC Miami Wynwood offers guests easy access to experience Miami's vibrant art scene. Beautifully displaying classic modern design with a European twist, the AC Miami Midtown is designed for the creative and well-traveled.
Company size
11-50 employees
Industry
Hospitality
Org type
Public Company
Conveniently located near Miami Design District™, the AC Miami Wynwood offers guests easy access to experience Miami's vibrant art scene. Beautifully displaying classic modern design with a European twist, the AC Miami Midtown is designed for the creative and well-traveled.
Company size
11-50 employees
Industry
Hospitality
Org type
Public Company