Overnight Security Dispatcher (Remote - Texas Only) | Special Events & Account Support

Job DetailsJob Location: Dallas, Texas - Dallas, TXPosition Type: Full TimeSalary Range: $20.00 - $21.00 HourlyTravel Percentage: Up to 25%Job Shift: GraveyardJob Category: Admin - ClericalJoin AX9 Security Inc. – A Top-Rated Security Company with Proven Growth! 

Job Title: Branch Administrative Assistant – AX9 Security Inc. 

Overview:  

Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve. 

Job Summary:  

We are seeking a highly organized and proactive Branch Administrative Assistant to support the operations of our branch. The ideal candidate will be able to handle a variety of administrative, Human Resource and operational tasks, ensuring the smooth and efficient functioning of the office while maintaining discretion and confidentiality. 

Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned: 

Provide comprehensive administrative support to ensure seamless office operations. 

Answer phone calls and direct inquiries to the appropriate personnel. 

Welcome and assist clients, visitors, and vendors, including signing for packages. 

Respond to emails and other digital communications in a timely manner. 

Draft, edit, and prepare letters, reports, proposals and various documents as needed. 

Handle sensitive and confidential information with the utmost discretion, ensuring compliance with company privacy policies and regulations. 

Enter employee data into the company HRIS database, onboard and load new employees.  

Support the branch's disciplinary processes and handle formal grievances. 

Address employee inquiries, concerns and or complaints 

Responsible for ordering and maintaining inventory of branch uniforms, supplies, etc.  

Monitor and manage employee qualification expiration dates, ensuring timely renewals and compliance with necessary certifications. 

Various HR tasks including but not limited to; recruiting, complete onboarding process, pay discrepancies, and employee relations matters.  

Qualifications

Experience: 5+ years of customer service and HR experience preferred. 

Proficiency in Google Suite, Microsoft Office, and other office software. 

Familiarity with calendar management, Outlook, and general office procedures. 

Working knowledge of Tracktik (or similar scheduling platform) and Paycom (or similar payroll/HRIS system) is preferred. 

Strong organizational skills with the ability to multitask and meet deadlines. 

Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion. 

Experience in managing disciplinary processes, employee inquiries, and new hire onboarding is a plus.  

Licensing: 
CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558 

AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. 

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