Overhead Crane & Hoist Service Technician (AL Area)

NOW HIRING: OVERHEAD CRANE & HOIST SERVICE TECHNICIAN | GADSDEN, ALABAMA

Field-Based Technician Role | Gadsden, AL Area Coverage with Regional Travel

Compensation: Competitive hourly rate up to $45/hour+ based on experience, skills, location, and credentials | Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work

If you’re a technician who can work independently, troubleshoot complex issues in the field, and take ownership of customer outcomes—this role will feel like a natural fit.

At American Crane & Equipment Corporation (ACECO), we’re looking for experienced Crane & Hoist Service Technicians to support customers throughout the Gadsden, AL region and surrounding areas.

This is a field-based position where technicians are primarily dispatched directly from their local area rather than reporting daily to a branch location. Candidates should be based within or near the Gadsden, AL area and comfortable supporting customer sites throughout the region.

While much of the work is local or regional, this role also includes the expectation of periodic travel assignments. Technicians should be open to supporting projects outside their immediate territory for extended periods when business needs require it. Depending on workload and project demands, travel assignments may total up to approximately 3 months within a 12-month period.

This is not a shop role sitting under constant supervision. This is field service work where you are trusted to diagnose problems, make decisions, and represent ACECO directly with customers.

You won’t be just another tech number here. Strong technicians build real reputations at ACECO.

What This Role Really Is

This is a field-based service role—you’ll spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision.

Successful technicians in this role are self-directed, safety-focused, mechanically capable, and comfortable operating independently in industrial environments where uptime and customer responsiveness matter.

Who Thrives Here (and Who Doesn’t)

You’ll do well here if you:

• Take ownership of field work and solve problems without being told what to do
• Are comfortable working independently in customer environments
• Communicate clearly and professionally with customers and internal teams

This role is likely not a fit if you:

• Prefer working in a shop or controlled environment
• Need constant direction or supervision
• Struggle with travel, on-call responsibilities, or customer-facing work

What Success Looks Like (First 90 Days)

• Learn ACECO service standards, safety expectations, and documentation processes
• Independently complete inspections, maintenance, and basic repairs
• Build trust with customers through professionalism and technical competence
• Accurately document service work and communicate findings
• Begin handling more complex troubleshooting scenarios independently

Why Join Our Team at American Crane? 

• Field Impact – Your work directly affects customer safety and equipment uptime
• Autonomy – Work independently with strong internal support
• Technical Growth – Work on complex industrial and nuclear lifting equipment that many technicians never get exposure to
• Stability – Established company with long-term workforce and strong reputation

What You’ll Do

Field Service & Technical Work

• Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
• Service electric overhead cranes and hoists (mechanical and electrical systems)
• Troubleshoot and repair 480 VAC / 3-phase electrical systems
• Perform work independently while adhering to all safety and quality standards

Customer Interaction & Communication

• Communicate clearly with customers, supervisors, and internal teams
• Represent ACECO professionally at all job sites
• Provide clear updates and recommendations based on equipment condition

Documentation & Reporting

• Complete accurate service reports and documentation
• Track work performed, findings, and follow-up needs
• Maintain accountability for service quality and reporting accuracy

On-Call & Travel Responsibilities

• Participate in on-call rotation
• Travel locally, regionally, and/or nationally as required
• Support urgent customer needs when necessary

What We’re Looking For

Education

• High school diploma or GED required
• Technical or trade certifications preferred

Experience

• 3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferred
• Strong field service experience in industrial environments

Technical Skills

• Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
• Solid mechanical troubleshooting and repair capability
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection

Skills & Attributes

• Ability to work independently with minimal supervision
• Strong customer-facing communication skills
• High attention to detail and follow-through
• Reliable, accountable, and self-directed
• Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing

REQUIREMENTS

• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I-9)
• Eligibility to access export-controlled information where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
• Ability to meet the posted work schedule and travel requirements
• Ability to maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to wear appropriate PPE when required
• Willingness to complete required safety and compliance training
• Ability to perform essential job functions with or without reasonable accommodation
• Ability to maintain professional conduct aligned with company expectations

ADDITIONAL REQUIREMENTS FOR THE POSITION

• Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12 month span
• Willingness to participate in on-call rotation
• Valid driver’s license with acceptable driving record
• Ability to obtain and maintain a REAL ID or valid U.S. Passport
• Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
• Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work
• Ability to work in industrial environments with exposure to weather, noise, and moving equipment

Customer Site Access Requirements

A significant portion of the work performed by our Crane & Hoist Service Technicians takes place at commercial nuclear generating facilities and other secure industrial customer sites.

Technicians in this role must be able to obtain and maintain customer-required unescorted access authorization and comply with all customer security, fitness-for-duty, and access authorization requirements throughout their employment.

Because access requirements are established by our customers and applicable regulatory authorities, additional screening may be required before or during employment. Depending on the customer and work assignment, this may include:

• Criminal background investigations
• Credit history reviews
• Employment verification
• Motor vehicle record reviews
• Drug and alcohol testing
• Fitness-for-duty evaluations
• Customer-specific training, badging, and credentialing

Customer access determinations are made solely by the customer or applicable regulatory authority and are outside the control of American Crane & Equipment Corporation.

Schedule

Full-time | Travel and on-call required based on assignment

Location 

This posting is specifically for the Gadsden, AL area

Additional U.S. Locations + Traveling Roles Available

We are looking for experienced technicians for positions assigned to local areas as follows:

• Gadsden, AL
• Phoenix, AZ or Chandler, AZ
• Fort Pierce, FL
• Port St Lucie, FL
• Albany, NY
• Rochester, NY
• Syracuse, NY
• Portland, OR or Hillsboro, OR
• Douglassville, PA
• Harrisburg, PA
• Lester, PA
• Philadelphia, PA
• Charleston SC
• Surry, VA
• We are also hiring Fully Remote Traveling Technicians residing anywhere in the U.S.

Work Environment

• Field-based work at industrial customer sites
• Exposure to cranes, hoists, energized systems, and moving equipment
• Work performed at heights, in confined spaces, and in varying weather conditions
• Strict adherence to safety protocols and PPE requirements

What’s In It For You?

At American Crane & Equipment Corporation, we invest in people who want to do meaningful work, grow their skills, and build a long-term career

• Competitive hourly pay based on experience and location | Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work
• Medical, vision, dental, and life insurance available day one
• Generous paid time off with rollover each year
• 401(k) retirement plan with company match
• 10 paid company holidays
• Paid travel time and per diem
• Overtime opportunities and premium pay rates
• High-autonomy field role with real responsibility
• Exposure to complex, high-consequence equipment and environments
• Additional compensation for nuclear site work and travel incentives
• Company vehicle provided (based on position)

What to Expect from Our Hiring Process

• Every application is reviewed by our internal team—we do not rely on automated screening tools
• Qualified candidates typically hear from us within 2 business days
• We aim to keep the process clear, efficient, and professional

How to Apply:

We hire people who take ownership of their work—if that sounds like you, we encourage you submit your application online HERE!

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations

American Crane & Equipment Corporation is an Equal Opportunity Employer

The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

All offers of employment for this position are contingent upon:

• The successful completion of a pre-employment background check, physical examination, and drug screen, subject to applicable laws and regulations.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• As a condition of employment, individuals in this role must obtain and maintain a valid REAL ID-compliant driver’s license or identification card or valid U.S. Passport. This requirement supports critical operational functions, including but not limited to: access to secure customer sites, air travel governed by federal regulations, and operation of company-owned vehicles – each of which may be essential to performing job responsibilities. We understand that the availability of REAL ID may vary by state. Accordingly, the company will provide reasonable accommodations for individuals who can demonstrate documented delays or difficulties in obtaining a REAL ID a U.S. Passport.
• This position may require access to technology or technical data controlled under U.S. export control laws. Successful candidates for this role must meet eligibility requirements including 10 CFR Part 810, EAR, or ITAR. 

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.