Outpatient Security

Outpatient Security
 
Program: Opioid Treatment Program (OTP) - High Point Outpatient Services - Plymouth, MA
Education: High School Diploma or Equivalent (GED) preferred
Pay Rate: $21 - $26/hr based on experience
Status: Part Time/24hrs a week
Shift: Varied 5am-1:30pm
 
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. 
 
Outpatient substance use disorder and mental health services are located across Southeastern Massachusetts in Brockton, New Bedford, and Plymouth. At most sites, services are provided during the day, and many clinics have evening hours. We offer individual, group, medication management, and family services to address diverse clinical needs. An interdisciplinary team of professionals includes licensed social workers, mental health clinicians, Master’s level clinicians, certified addictions clinicians, psychiatrists, and psychologists. Office Based Opioid Treatment Program (OTP) provides outpatient expedited access to medication for those with opioid use disorder. OTP works to increase timeliness of the induction period to stabilize those seeking MOUD (medication for opioid use disorder).
 
Security Requirements

• Provide support to all staff as needed to ensure a safe environment is maintained. 
• Responsible for safety and security communications to supervisors.
• Excellent interpersonal and communication skills while able maintaining professional boundaries.
• Maintain mental alertness and attention to high detail.
• Maintain a neat and professional appearance and provide excellent customer service as needed. 
• Follow established security protocols while using initiative and good judgement without bias. 

Security Duties and Responsibilities

• To maintain the security and safety of staff and clients.
• Patrol campus and maintain security of buildings and grounds.
• Provide a safe secure environment for clients, staff and guests on campus.
• Establish and maintain good rapport with students, staff and community members.
• Helps to create and maintain a working relationship with the local police and fire and rescue departments.
• Assist in development and implementation of action plans to provide safe environment and immediate response to imminent threats of violence, criminal incidents, emergency medical incidents, auto accidents and others.
• Assist law enforcement officers as directed by administration.
• Direct traffic and parking on campus; check vehicles for proper parking authorization.
• Determine if vehicles are parked in restricted areas.
• Maintain proper paperwork/reports to ensure all complaints filed with law enforcement have been signed off by program administration or their designated representative.
• Ensure doors/gates are locked and opened at designated times determined by program administration.
• Assists, direct and monitors all persons entering and leaving the clinic property.
• Monitors parking area to ensure that no loitering or misconduct takes place, monitor lobby area, and do frequent sweeps of the entire building, interact with staff and patients in a professional manner at all times.
• Directs emergency personnel arriving on facility property and maintains flow of traffic during emergencies, such as fire drills.
• Knowledgeable of all emergency codes and appropriate responses.
• Report any suspicious behavior to the Program Director and/or supervisors.
• Complete reporting logs and/or incident reports as needed.
• Perform other duties as assigned.

Security Qualifications

• High School Diploma or GED, preferred.
• 1-5+ years of experience preferred 
• Bilingual in Spanish and/or Cape Verdean Creole, preferred.           

Working Conditions/Occupational Exposure

• Requires work outdoors and inclement weather.
• Ability to manage emotional reactivity in highly stressful situations.

Physical Requirements

• Requires standing for long periods of times with frequent walking around and within the building.
• Shoes should be worn for comfortability and traction due to responsibilities and duties.

Benefits

• Medical Insurance 
• Dental Insurance 
• Vision Insurance 
• Long & short-term disability
• Discounted auto/home and renters' insurance 
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)