Outlet Server - Steakhouse
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Hard Rock Hotel & Casino Ottawa
Cincinnati, OH, US
Summary
The server is responsible for providing an upscale, curated dining experience by serving food and beverages to guests. They must manage multiple tables, anticipate guest needs, and maintain a positive, professional atmosphere.
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Steakhouse Server
This position is responsible for serving both food and beverage to guests in our new fine-dining restaurant, ensuring a positive guest experience.
Responsibilities:
Essential duties include, but are not limited to:
- Serves food and beverage to guests throughout the restaurant.
- Greets guest in restaurant in a positive manner.
- Promotes positive guest/employee relations.
- Other assignments as directed.
- Complete assigned side work
- Provide upscale curated dining experience
- Maintain professional appearance
- Full Menu comprehension
- Anticipate guests needs
- Suggest Features/ Upsell
- Assist the operation by running food from the kitchen to guests throughout the restaurant
- Manage multiple tables while ensuring each guest receives personalized attention
Qualifications:
- Past food serving experience is required, fine-dining experience preferred.
- Open availability is preferred.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to communicate effectively with guests, specific to position duties and responsibilities.
- Preforms other related duties as assigned or required to support departmental goals.
Additional Details:
Work Environment:
Duties and responsibilities are typically performed in a fast-paced environment, with constant exposure to general public and excessive noise.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Founded
2025
Company size
501-1,000 employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Ottawa, Ontario