Operations - Retail Sales Representative I

Retail Sales Representative 1 (RSR1)

Company: Continental Battery Systems

Classification: Full-Time / Part-Time, Regular / Temporary (Non-Exempt)

Schedule: Standard 8-hour shift scheduled between 7:00 AM and 6:00 PM, Monday–Saturday

Location: [Insert Location Here]

About Continental Battery Systems

Continental Battery Systems is a rapidly growing North American PE-backed company. We are looking to add a highly skilled, energetic, and collaborative Retail Sales Representative to our team.

At Continental Battery Systems, we want to help you grow! We invest training and resources into our employees because we know that our people are what make our company a unique and special place to work. Our focus on safety, wellness, and teamwork are the foundations of how we operate every day.

Whether in the warehouse or in an office, our dedication to excellent customer service binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while reducing our carbon footprint. If you are a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression, we invite you to see for yourself!

What We Offer (Benefits & Perks)

• Health & Wellness: Medical, Dental, and Vision insurance.

• Retirement: Substantial 401(k) match.

• Perks: Significant employee product discounts (up to 12% over cost!).

• Time Off: PTO and paid holidays off.

• Additional Benefits: Robust voluntary benefits package.

Position Overview

As an RSR1, you will be responsible for selling goods and providing a positive customer experience on the selling floor, via phone, or through email. The ideal candidate will safely deliver a high-quality customer experience while increasing profitable sales. This role requires consistent excellence, face-to-face customer service experience, and a determination to continually contribute to process improvements.

Job-Specific Responsibilities

• Customer Experience: Drive profitable sales of company products and services while creating "raving fans" out of our clients.

• Lead Generation: Continually obtain customer referrals and successfully generate leads for the outside sales team.

• Sales Analysis: Track regular customer sales patterns and analyze data to anticipate client needs, guard customer accounts, and identify growth opportunities.

• Showroom Operations: Maintain a clean, fully stocked, and organized retail showroom.

• POS Transactions: Efficiently operate the cash register, process POS transactions, and maintain accurate documentation of all customer transactions.

• Product Expertise: Maintain extensive knowledge of products carried and actively educate customers on monthly product promotions.

• Logistics & Deliveries: Plan efficient delivery routes, ensure proper/safe stocking of delivery vehicles, assist with loading/unloading, deliver product, and pick up used batteries.

• Technical Support: Assist retail customers and safely perform vehicle battery installations.

• Inventory Control: Perform regular inventory cycle counts and complete physical inventory counts.

• Teamwork & Maintenance: Coordinate with supervisors to achieve sales objectives, train personnel on mastered processes, and perform assigned facility/equipment maintenance tasks.

Minimum Qualifications

Formal Training:

• Associate Degree, or equivalent professional experience (3.0 or higher GPA preferred).

Experience Required:

• Minimum of 6 months working for Continental Battery Systems in any capacity, OR

• Minimum of 1 year of external experience within a dedicated sales role.

• Must meet standard knowledge, skills, abilities, and values (KSAVs) for retail operations.

Empowered and Engaged • Customer-Centric • Powerful Brands and Services • Always Moving Forward • One-Team • Environmental Health & Safety

Continental Battery Systems ∙ 750 W John Carpenter Way, Ste 900, Irving, TX 75039∙ www.continentalbatterycompany.com