Operations Engineer

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:

• Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment.

• Operate, maintain, and repair all mechanical, HVAC, MEP, and life safety systems and equipment, making necessary adjustments to maintain established building conditions within Facilities Manager guidelines.

• Troubleshoot operations failures and re-establish building services under minimal supervision.  

• Order, stock, and inventory parts and supplies as directed by the Facilities Manager.

• Assemble, install, reconfigure, and repair office furniture, including cubicles, workstations, desks, shelving, and related components.

• Aid in training and development of apprentice engineers.

• Maintain and update accurate equipment logs, maintenance records, inspection reports, operating procedures, guidelines, and other required facility documentation.

• Respond to and complete service requests and work orders in a timely manner, documenting work performed and any required follow-up.

• Respond to building emergencies, equipment failures, leaks, alarms, and other facility-related incidents as required.

• Respond to building emergencies, equipment failures, leaks, alarms, and other facility-related incidents as required.

• Provide required access and escort contractors, vendors, and service personnel throughout the facility while ensuring compliance with site security and safety requirements.

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.
• Two years commercial HVAC or related experience, with prior experience servicing and maintaining rooftop HVAC units preferrred.
• Interact with employees, visitors, and contractors with poise and diplomacy.
• Understand policies and procedures of the company and of the assigned property.
• Successful completion of the Hines “Engineering Training” program phase for the Building Engineer position.
• Display proficiency in two (2) or more categories of the Engineering Assessment Guidelines and possesses ability to provide training in these areas.
• Proficient in computer skills to effectively administer and implement changing requirements within the engineering programs.
• Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form.
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices.
• Knowledge and proper use of basic hand tools (i.e., socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.).
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Understand correct usage of all personal safety equipment.
• Able to perform mathematical computations related to building operations for problem solving building comfort and operation issues.
• Communicate effectively, both verbally and written.
• Maintain calm demeanor in emergency situations.
• When applicable*, obtain city and/or government licenses or permits, i.e.: The EPA CFC Universal Certification Technician certificate
• If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.
• *“When applicable” refers to meeting any minimum eligibility standards required by City or State authorities, (i.e., the State of Texas requires that an employee has 8,000 hours of experience before being eligible to sit for the State issued Maintenance Electricians License).
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time.
• Use olfactory, auditory, and visual senses.
• Work standing all day.
• Ability to lift 25 lbs. or more.
• Climb up and down stairs and ladders.
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs).
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting).
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays.

• Work overtime as business needs deem appropriate.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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