Operations Coordinator

We're TeeTurtle, a consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences. Inclusivity is at the heart of what we do—we strive to create a welcoming space for all fans and team members, celebrating diverse perspectives and voices. We’re excited to continue expanding our team and fostering a culture where everyone can thrive!

Position Description 

The Operations Coordinator provides day-to-day coordination and administrative support across Creative, Product Development, Purchasing, and Safety Testing. This role works with internal teams, suppliers, partners, and testing labs to keep proofs, prototypes, samples, purchase orders, shipments, and product testing moving according to established processes. In addition to the accountabilities listed below, other duties and projects may be assigned.

Primary Accountabilities

• Creative Production & Localization Coordination

  • Coordinate localization and proofreading workflows, routing files and feedback to the appropriate internal reviewers and tracking completion

  • Serve as the day-to-day intermediary among Creative, suppliers, and partners such as Asmodee, routing proofs and consolidating feedback to secure required approvals and keep projects moving forward

  • Review comments on assigned Trello cards, coordinate required follow-up, update next steps, and move cards through the established workflow to maintain visibility and prevent delays

  • Confirm approved files, specifications, and supporting information are complete and ready to avoid delays in purchase order placement

• Purchasing, Vendor, & Shipment Support

  • Create and update assigned purchase orders, item records, and supporting information in Brightpearl and applicable tracking tools based on approved quantities, specifications, costs, and need-by dates to maintain accurate purchasing and inventory records

  • Maintain routine production and shipment dates, follow up with suppliers for updates, communicate current information to affected stakeholders, and escalate delays or issues requiring a decision

  • Assist with shipment coordination by providing documentation needed by the freight forwarder to avoid shipment delays

  • Coordinate with the Creative team and suppliers to work through the proofing process for reorders to meet need-by dates

  • Assist with product setups as needed in the ERP system and Shopify to ensure timely PO placement and product launches

• Safety Testing, Documentation, & Coverage

  • Coordinate required safety and compliance testing for new products and scheduled retesting for existing products under the direction of the compliance owner to maintain compliance

  • Work with factories to prepare and ship product samples to approved testing labs and provide the documentation required to begin testing to avoid shipment delays

  • Track test status, follow up on outstanding results, and escalate failures, delays, or unclear requirements to the compliance owner

  • Maintain documentation, organize test reports, and record each product’s most recent test date so current documentation can be located quickly

  • Submit new product registration filings to our Authorized Representative to maintain compliance in Europe

  • Cross-train on critical tier 1 creative, product development, purchasing, and supply-chain processes to provide coverage during employee absences and support continuity of work

Skills & Competencies

• Priority and Task Management: Prioritizes and sequences tasks to achieve goals and deliverables; tracks progress on tasks and assesses priorities when needed; completes tasks on time and initiates required handoffs

• Problem-Solving: Identifies problems effectively; troubleshoots tasks; knows who and when to ask for help

• Communication: Provides information clearly and concisely; checks for understanding; listens actively; communicates effectively across required channels

• Collaboration: Works collaboratively with team members to achieve departmental goals

• Execution: Is attentive to details; completes tasks on time and with minimal mistakes

Qualifications

• Bachelor’s Degree in Business, Operations, or related field, or equivalent experience (required)

• 1+ year of experience working for a CPG company (preferred)

• 1+ year of experience in an operations- or product-focused role (preferred)

• Experience working with overseas suppliers (preferred)

• Demonstrated ability to manage multiple priorities and adapt to changing needs (required)

• Experience working with an ERP system (preferred)

• Proficient in Google Sheets and/or Excel (required)

• Proficient in Google Suite (preferred)

• Commitment to Diversity, Equity, and Inclusion

• Ability to travel (est. 1-2 times per year)

• U.S. residency

Compensation and Benefits

The salary range for this position is $45,000 - $55,000.

We also offer 

• Medical, dental, and vision coverage through our ICHRA program, with monthly company contributions toward coverage

• 20+ days of PTO annually, increasing by 1 day for each year of service, plus paid holidays

• 401(k) with a company match

• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com

• Flexible, remote-first work environment that supports work-life balance

• A creative and fast-paced work environment

• A culture of integrity, compassion, curiosity, and calmness
  

The Hiring Process
We require you to submit the following to consider your application:

• Resume

• Answers to all required application questions

If selected to move forward after an initial application review, candidates can expect the following stages:

• Stage 1: Participate in a video screening via Google Meet

• Stage 2: Participate in a final interview with a panel via Google Meet

Please submit your application promptly, as we will close the role and no longer accept applications once we have received a sufficient number of strong candidates. We will reach out to candidates via email, please check your email settings to ensure that emails from teeturtle.recruitee.com will not be forwarded to your spam folder.

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at [email protected] with the subject line “Accommodation Request - Name of Position”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.