Operational Staff
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ASM Global
Ithaca, NY, US
Summary
The Operational Support Aide is responsible for facility cleaning, janitorial tasks, and maintaining sanitary conditions. They also handle event setup and takedown, including flooring, seating, and staging equipment.
Job Description
Summary
As the world’s leading venue management company and producer of live event experiences, Legends Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
As an Operational Support Aide, you will be responsible for the conversion process in preparation for events in the facilities and assist with the general cleaning and maintenance of the facilities.
Essential Duties and Responsibilities
Housekeeping Tasks:
- Perform facility cleaning and janitorial tasks including, but not limited to, cleaning and stocking restrooms; sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing as needed.
- Perform deep cleaning/extraction and stain and gum removal on carpets in all areas during and after event hours or as required.
- Maintain and monitor garbage/recycling receptacles in all areas of the facility.
- Operate equipment, such as scrubbing machines, extractors, or other light power-driven equipment.
Event Operations:
- Set up and take down flooring, portable chairs, operable walls, barricades, staging, tables, and other equipment for the successful execution of events.
- Provides debris removal and other general labor activities in surrounding areas to building.
- Perform general maintenance and janitorial duties as needed.
- Assist clients and facility visitors as needed.
- Ensure proper facility preparations for event requirements as requested
General Tasks:
- Attend and participate in planning, training, and staff meetings.
- Participates in safety programs to achieve safety goals.
- Assists with various department and organization projects and special assignments as needed.
- Report to work when scheduled, on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to IDCC dress code.
- Maintain safe, secure, and sanitary working conditions.
- Performs other assigned duties as requested.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- High School diploma or GED equivalent .
- Previous experience working in an event set-up or related field preferred.
- Work effectively under pressure and/or stringent schedule and produce accurate results in a fast- paced environment.
- Organize and prioritize work to meet deadlines. Remain flexible and adjust to situations as they occur.
- Professional appearance and attitude are essential.
- Have a working knowledge of hand tools.
Skills and Abilities
- Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
- Ability to work both independently and in a team environment.
- Ability to understand and communicate clearly with clients and colleagues.
- Ability to successfully complete ladder safety training.
Certificates, Licenses, Registrations:
- No certifications are required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
- Ability to work through the facility and at various events including sitting, standing walking, lifting, reaching, stooping, kneeling and/or crouching, pulling, and pushing.
- Ability to safely operate various mechanical equipment and tools.
- Ability to use various cleaning chemicals safely.
- Ability to work both indoors and outdoors, and in warm temperatures
- Ability to lift up to 50 lbs. and up to 100 lbs. with mechanical assistance.
- Ability to carry 30lbs disinfecting equipment backpack for extended periods of time during shift
NOTE:
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Position is for 20 work hours per week. Flexibility within this is available based on event schedule at facility. If facility has an event, early morning hours for setup will be expected availability.
Wage Range: $18.50/hour
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California