Operational Readiness Training Manager

Title: Operational Readiness Training Manager
Organization Name: Applied Digital
FLSA Status: Exempt
Job Level: Manager
Primary Location: Dallas with 25% travel
Reports to: Director, Data Center Operational Readiness & Oversight

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Job Summary

The Operational Readiness Training Manager will lead the development and execution of training programs that support data center operational readiness across multiple sites. This role ensures teams are fully prepared for site launches and ongoing operations while helping build a structured internal training program.

Key Responsibilities

• Lead the design, development, and execution of training programs aligned with data center operations and business needs
• Oversee the full lifecycle of training programs, including planning, delivery, evaluation, and continuous improvement
• Partner with cross-functional teams (Operations, EHS, Security, Technical teams) to identify training needs and skill gaps
• Coordinate and support operational readiness assessments, including: 
• Pre-launch readiness assessments
• Mid-year (6-month) assessments
• Annual assessments
• Collaborate with Subject Matter Experts (SMEs) to develop relevant technical training content
• Translate assessment results and operational feedback into targeted training improvements
• Support the creation and scaling of a formal internal training framework (Data Center University)
• Provide ongoing training and development support for both Data Center, Blockchain and corporate staff
• Guide and partner with training specialists and program managers on content development and execution
• Ensure alignment of training programs with technology updates, operational processes, and business objectives
• Establish and track training metrics and performance indicators to measure effectiveness

Qualifications

• 5+ years Data Center experience
• 5+ years of training program management experience, including designing and managing end-to-end training programs
• Strong project management and coordination skills
• Experience in staff development and training
• Experience working in cross-functional, fast-paced environments
• Strong communication and stakeholder management skills
• Ability to build programs from the ground up in evolving environments

Physical Requirements: 

Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.

Sponsorship Statement:

Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

 Working Conditions by Location:

 Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)

Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company’s professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.

Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

 The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.