On-Call Social Worker
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Northwestern Memorial Healthcare
Sycamore, IL, US
Summary
The Social Worker provides high-quality social and emotional support to patients and families in both inpatient and outpatient settings. They coordinate care options through collaboration with physicians and healthcare personnel, primarily within the Emergency Department.
Job Description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
On-Call Social Worker - Mobile Crisis Response Team
*Stationed at home unless called in. Must be on-site within 30 minutes of a call.
Required: Bachelors with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.
Hours: 8:00 PM-8:30 AM (3-8 shifts per month, including weekends and holidays).
The On Call Social Worker-Kish reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Mobile Crisis Response Teams (MCRT) are community-based services that dispatch mental health professionals to safely de-escalate behavioral health crises on-site. They provide immediate evaluations, safety planning, and crisis stabilization as a trauma-informed alternative to law enforcement or emergency room visits.
Responsibilities:
- The Social Worker is responsible for providing high quality services to the patient and the patient's family to promote optimal social and emotional functioning.
- These services include direct service to patients and their families both on an inpatient and outpatient basis.
- The Social Worker coordinates options and services to meet the patients' needs through collaboration and consultation with physicians and other healthcare personnel.
- On-call social services are provided primarily to patients in the Emergency Department; however, the Medical, Surgical, ICU, Pediatrics and Obstetrics may also require the services of an on-call worker.
Qualifications
Required
- Bachelors with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.
- Documented experience providing direct service to patients.
- Knowledge of the mental health code.
- Knowledge of normal characteristics of growth and development throughout the span of life.
- Demonstrates ability to work productively and effectively in a timely manner, ability to function well as a member of a multidisciplinary team, and ability to represent the program well in interactions both inside and outside the host hospital.
Preferred
- N/A
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chicago, Illinois
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chicago, Illinois