On-Call Massage Therapist

Overview

As an On-Call Massage Therapist at Suncadia's Glade Spring Spa, you'll focus on providing an exceptional spa experience that exceeds the expectations of our guests. You'll Perform massage and body treatments and provide personal attention to each guest.

Salary: $17.13/hr + commissions

Why Join our team?

At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Choose to adventure with us and who knows, you may just discover a home for your career.

Benefits & Perks Include:

• All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program, which offers team members free access to mental health and counselling services
• All team members 18-years of age or older are eligible for a 401K plan with a company match
• Travel is Good for the Soul: Enjoy team member rates at hotels around the world
• Free Golf
• Team Member discounts on services at Glade Spring Spa & Wellness
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Discounts on rental cars, tickets, electronics, and more!

There’s no place like Suncadia.

Nestled on 6400-acres on the sunny side of the Cascades, Suncadia’s mountain resort community offers year‑round opportunities to explore, unwind, and connect. With club and lifestyle opportunities for homeowners and lodging options ranging from an intimate Inn to a classic Northwest lodge or private vacation homes, Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest; at Suncadia adventure and belonging naturally come together. Here, meaningful moments aren’t just created, they’re part of the experience.

*Some benefits may vary based on job classification

Responsibilities

• Greet and welcome guests.
• Provide a professional skin care treatment to every guest that utilizes the spa.
• Provide information to guests about treatments and services, and provide demonstrations if necessary.
• Follow all procedures and guidelines in performing skincare and hair removal services. I.e., follow guidelines regarding proper sterilization of equipment, adhere to draping policy, refer guests with medical problems to their physician or dermatologist, conduct a pre-screening of clients for contraindications, and adhere to time length and treatment protocols when performing treatments.
• Promote a regimen program to clients, by which they can realize the maximum benefit from their skincare treatments at home.
• Promotes and champions resort culture and spa guiding principles.
• Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict.
• Seeks continued self development opportunities.
• Assist in the cleanliness and maintenance of the spa.
• Assist as needed at the Spa concierge desk.
• Attend department and property meetings.
• Proactively identify potential guest issues.
• Monitor guest satisfaction processes, and responds to guest concerns, and inquiries.
• Continue training in new techniques and products.
• Promote and sell all massage and body products.
• Responsible for organization of all product/equipment in individual workstations.
• Other duties as assigned

Qualifications

• Minimum of two years of experience in a high quality Spa
• High school graduate or GED
• Valid WA state massage therapy license
• Industry certifications a plus
• CPR/First aid certification highly desirable
• Proficient in all facets of proper massage therapy i.e., anatomy and physiology, as well as guest privacy and general overall wellness
• Availability to work a flexible schedule including evenings, weekends, and holidays

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