On-call Facility Monitor (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

This position is responsible for the daily setup of equipment, cleanliness and overall functionality of the club facilities. Candidate must have exceptional customer service skills, able to constantly move and arrange equipment and have a disposition for facility cleanliness.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist in functions/duties relating to the operation and maintenance of facilities.
• Daily, hourly set-up of (table/chairs) equipment.
• Daily cleaning of gym equipment.
• Daily cleaning of facilities.
• Verify resident eligibility for facility use.
• Assist the Recreation Assistant/Front Desk during lunch periods and when high volume of requests occurs.
• Assist at lifestyle events (set-up, trash removal, tear-down, food/beverage service).
• Enforce facility rules and regulations
• Learn the onsite client reservation system Activenet.
• Process works as assigned and assist homeowners in person or on the telephone. Answer multiple phone lines, screen and refer callers. Provide detail responses for information requests regarding associations’ programs and activities.

Requirements

Knowledge, Skills, and Experience:

• Ability to move equipment safely and quickly.
• Ability to recognize and address areas for added cleanliness.
• Knowledge of Microsoft Office, including Word and Outlook.
• Ability to handle competing priorities and deadlines and complete a high volume of tasks within specified time frames.
• Self-motivated to seek additional responsibilities
• Ability to read, understand, and implements the association’s rules and regulations
• Ability to work with confidential material.
• Ability to handle aggravated clients in a calm and professional manner
• Ability to keep work area clean and present a professional manner in dress and demeanor.
• California Driver's License and State mandated vehicle insurance required

Minimum Education:

• High School diploma or equivalent.

Language Skills:

• The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability:

Monday-Saturday Morning: 6:45am - 1:45pm or Evening 1:15pm - 9:15pm 

Sunday Morning 6:45am- 1:45pm or Evening 1:15pm to 8:15pm

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at (949) 599-2139.