On-Call Driver/Retail Specialist
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Alpine Home Medical
Tooele, UT, US
Summary
The role involves delivering and picking up home medical equipment while providing training and exceptional customer service to clients. Additionally, the position requires assisting customers in a retail setting, maintaining warehouse cleanliness, and managing inventory through a POS system.
Job Description
**This is an On-Call/PRN position**
Pay: $3.00 per hour on-call PLUS $30.00 per delivery; hourly rate for retail aspect.
This on-call Medical Delivery Driver/Retail Specialist role is perfect for those who enjoy helping others and making a difference in people's lives. If you are deeply dependable, have exceptional people skills, and have the ability to learn and educate, then Alpine Home Medical would love to consider you for this role. In this position, you will be responsible for efficient and friendly delivery service and equipment training to customers in their home, as well as assisting customers in a retail setting. Our drivers are the "face of Alpine Home Medical" to our customers, clients, and care facilities, so exceptions customer service skills are an essential aspect of this role. On occasion, may fill in doing customer service at our store.
Likely Schedule: Driver - On-call evenings Monday through Friday and weekends, minimum one week per month.
Possible Retail shifts - 3-5 shifts per month (2PM-6PM)
What You'll Do in This Role:
- Providing an exceptional customer experience by ensuring the customer is always the priority
- Delivering home medical equipment, and picking up equipment in a timely manner
- Educating customers on the use of home medical equipment
- Driving safely and defensively, making sure to obey all traffic laws
- Cleaning, disinfecting, and maintaining rental equipment
- Maintaining the cleanliness of warehouse and delivery vehicle
- Responsible for observing confidentiality at all times
- Assist customers in product recommendation and POS system
- Cleaning and stocking of showroom floor
- Adhering to all company policy
- Performing these and other functions as directed by management
What We'll Need from You:
- Clean driving record
- Strong interpersonal skills with a proven ability to communicate and share information with a diverse group of customers and peers
- A resourceful self-starter able to adapt quickly to changing priorities
- Works well independently, as well as part of a team
- Be a cooperative team member with a positive attitude
- Ability to respond to customer questions and concerns with a friendly, committed attitude
- A High school diploma or a G.E.D.
There Will Also be Some Physical Requirements:
- Reaching, crouching, kneeling, and stooping
- Frequent use of computers and other technology, necessary to perform job functions, including POS system and ability to process register transactions
- Frequently lift/move up to 65lbs
Alpine Home Medical Equipment is dedicated to serving, supporting and improving the lives of our customers, our employees and community.
Alpine started in 1997 with one employee and has surpassed 150. Alpine employs a full-time customer service and billing staff capable of meeting the needs of our customers. An on-call emergency service team is available 24 hours a day, 7 days a week. This rate of growth is uncommon in the durable medical equipment industry.
What sets Alpine apart from their competitor is product selection and variety of services. Alpine carries vehicle lifts, lift chairs, wheelchairs, powered wheelchairs, respiratory equipment, bathroom safety equipment, and other mobility devices. Services unique to Alpine include a repair shop and vehicle installation shop. All this and more is available in our inviting showrooms.
Alpine also contributes to strengthening the community by donating medical equipment to a variety of events and organizations. Alpine has donated dozens of wheelchairs to Scout functions, museums, senior center events, and community humanitarian aid events with wheelchairs, walkers, canes, and crutches.
The Joint Commission conducted an on-site evaluation of Alpine Home Medical on September 22, 2006 and awarded the certificate on November 13, 2006. Alpine has been accredited ever since. The award of accreditation recognizes Alpine’s dedication to comply with the Joint Commission’s state-of-the-art standards on a continuous basis. Alpine has been awarded Best of State for 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022.
Founded
1997
Company size
51-200 employees
Industry
Medical Equipment Manufacturing
Org type
Public Company
Headquarters
SLC, UT
Alpine Home Medical Equipment is dedicated to serving, supporting and improving the lives of our customers, our employees and community.
Alpine started in 1997 with one employee and has surpassed 150. Alpine employs a full-time customer service and billing staff capable of meeting the needs of our customers. An on-call emergency service team is available 24 hours a day, 7 days a week. This rate of growth is uncommon in the durable medical equipment industry.
What sets Alpine apart from their competitor is product selection and variety of services. Alpine carries vehicle lifts, lift chairs, wheelchairs, powered wheelchairs, respiratory equipment, bathroom safety equipment, and other mobility devices. Services unique to Alpine include a repair shop and vehicle installation shop. All this and more is available in our inviting showrooms.
Alpine also contributes to strengthening the community by donating medical equipment to a variety of events and organizations. Alpine has donated dozens of wheelchairs to Scout functions, museums, senior center events, and community humanitarian aid events with wheelchairs, walkers, canes, and crutches.
The Joint Commission conducted an on-site evaluation of Alpine Home Medical on September 22, 2006 and awarded the certificate on November 13, 2006. Alpine has been accredited ever since. The award of accreditation recognizes Alpine’s dedication to comply with the Joint Commission’s state-of-the-art standards on a continuous basis. Alpine has been awarded Best of State for 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022.
Founded
1997
Company size
51-200 employees
Industry
Medical Equipment Manufacturing
Org type
Public Company
Headquarters
SLC, UT
