On-Call Case Manager - 23rd Ave

Job Details: Job Location: 23rd Avenue - Phoenix, AZ, Position Type: On-Call, Education Level: High School Diploma/GED, Salary Range: Undisclosed, Travel Percentage: Up to 50% , Job Shift: Day Shift, Job Category: Behavioral Health/Social Work , We are a mission-driven, service-orientated industry leader looking for an on-call Case Manager to join our team of caring professionals in Phoenix, AZ. 

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.  Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Priest Drive Recovery Health Center. 

NEW Competitive Compensation 

On-call Employed

Location: 23rd Ave & Dunlap 

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

No experience required with a bachelors degree in behavioral health - we will train you

New grads welcome

Duties may include:

Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
Completes assessments, crisis plans and individualized service plans

Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented

Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Ongoing professional growth and career development opportunities, including:

Scholarships
Clinical supervision
Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

Access to the Working Advantage® Employee Discount Program, with savings on:

Gym memberships
Car rentals
Flights, hotels, movie tickets, and more

 
Qualifications: Education/Experience:

GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or,
An associates degree in the field of medical or behavioral, or
A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
A bachelor's degree in the field of behavioral, or
A master's degree or higher in the field of behavioral health
Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
Minimum typing speed of 25 wpm
Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
Basic understanding of the DSM-V preferred
Certified Case Manager strongly preferred
Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.