On Call Banquet Server
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Keswick Hall and Club
Charlottesville, VA, US
Summary
The Banquet Server is responsible for preparing service stations, organizing tables and buffets, and ensuring high-quality service throughout events. They must also communicate special requests to the kitchen and maintain cleanliness and sanitization standards in all service areas.
Job Description
Overview
History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.
This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.
The Banquet Server is an essential member of the Food & Beverage team dedicated to delivering the best in service.
Responsibilities
Duties include but are not limited to:
- Prepare coffee breaks, carts and stations with appropriate supplies.
- Organize tables, action stations, buffets, and carts for service.
- Communicate any additional meal requirements or special requests to the kitchen.
- Ensure courses are properly cleared and crumbed in a timely fashion.
- Manage the presentation of tableware so that it is accessible for the guests.
- Recognize and address potential intoxicated disruptive or undesirable guests.
- Monitor cleanliness and proper sanitization of tables, stations and service areas.
- Perform other duties as assigned.
Qualifications
- Minimum of a high school diploma (or equivalent) and 0-2 years food & beverage serving experience and/or high volume banquet serving experience. However, a combination of experience and/or education will be taken into consideration.
- Certified in CPR, First Aid AED
- Strong wine, cocktail and menu knowledge.
- Strong knowledge of food & beverage.
- Strong ability to multi-task and observe entire dining room.
- Strong time management skills.
- Excellent communication and customer service skills.
- Strong interpersonal and teamwork skills.
- The ability to be descriptive and engaging in the presentation.
- Must possess the ability to organize and prioritize.
- Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
- Must be able to go up and down staircase as well as stoop and bend.
- Must be able to lift up to 25 pounds.
At this time, Keswick will not sponsor a new applicant for employment authorization for this position.
Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).
History and spectacular landscapes come together at Charlottesville, where Thomas Jefferson country meets Virginia's Blue Ridge Mountains. Celebrated landmarks, including Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery, home to renowned horse races, hunts and vineyards.
This is the setting for Keswick Hall, an impressive mansion in a true old world style, with its own championship 18-hole golf course and a luxurious spa. The surrounding estate is the perfect retreat for those who wish to combine relaxation and pampering with fresh country air.
Named as #1 US Mainland Small Resort for the Readers' Choice Awards (2010 and 2011) in Condé Nast Traveler and chosen by Departure Magazine readers as one of the Top 25 Boutique Hotels in the US and Canada, Keswick Hall’s Italianate architecture, pastoral green setting, refined ambiance, and elegant décor are reflective of 19th century American affluence. Keswick Hall offers a host of modern conveniences, including exquisite accommodations, award-winning cuisine, a range of recreational activities, and warm, personal service.
Founded
1999
Company size
201-500 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Keswick, VA