OMU Welcome Center & Event Services Student (Fall)

Position Introduction:

This position provides event and facility support to members of the OU community, general public, and the Campus Scheduling staff.

Position Duties include, but are not limited to:

• Staff the OMU Welcome Center at the Oklahoma Memorial Union Greets (via phone and in-person) visitors and customers in a courteous manner, determining their needs and directing them appropriately
• Provides day-of event service needs for customers before and during the event to:
  • Ensure accuracy of room and services setup, provide A/V assistance, monitor large events as needed
• Completes frequent building rounds to ensure facility cleanliness and upkeep, reporting any issues found
• Assists with clerical duties of the Oklahoma Memorial Union and Campus Scheduling, as needed
• Operates the Lost & Found program at the Oklahoma Memorial Union
• Attend regular Student Staff meetings and training sessions as assigned
• Work special event shifts as needed
• Performs related duties as assigned

Required Education and Experience:

• Must be currently enrolled in the Fall Term as a student at the University of Oklahoma.
• Hiring contingent upon verification of current student status.
• Must attach Fall class schedule
• Must have and maintain a GPA of 2.5

Skills:

• Experience working in a visible position in a high traffic environment
• Excellent written and oral communication skills
• Good understanding of general office procedures and clerical tasks
• Basic computer skills (training on specific programs will be provided)

Required Certifications and Licenses:

None

Department Preferences:

Previous customer service experience