Office Coordinator
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Select Physical Therapy
Fairbanks, AK, US
Summary
The Office Coordinator leads and supervises daily front office operations to ensure efficient workflows and a positive patient experience. They are responsible for staff scheduling, training, performance management, and maintaining compliance with administrative policies.
Job Description
Overview
Position: Office Coordinator
Location: 3455 Rewak Dr. #106; Fairbanks, AK 99709
Type of Employment: Full-time
Schedule: Weekdays, Clinic Hours
Compensation: $58,000 - $62,000/year (based on experience)
At Select Physical Therapy, we believe in delivering an excellent patient experience, starting at the front desk. The Office Coordinator plays a key role in creating an exceptional experience for patients, referral sources, and team members. This position oversees the daily operations of the front office, ensuring efficient workflows, outstanding customer service, and a welcoming environment. The Office Coordinator provides leadership, training, and support to front desk staff while serving as a central point of communication between patients, providers, and referral sources.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Thorough orientation program to ensure a smooth transition into our setting
- Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
- Lead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners.
- Manage front office staffing, scheduling, and coverage plans to support efficient daily operations and maximize patient access to care.
- Recruit, onboard, train, coach, and develop front office team members, including conducting performance evaluations and addressing employee relations matters.
- Ensure compliance with organizational policies, procedures, and administrative processes, while maintaining accurate front office functions such as authorizations, charge posting, and record management.
- Monitor operational expenses and inventory, ensuring effective cost management and timely ordering of office supplies.
- Assist and support all essential functions of the Patient Service Specialist job
Qualifications
Minimum Qualifications:
- Bachelor's degree in business administration or related field OR equivalent combination of education and experience.
- Two to four years of high-volume, medical office experience required.
Preferred Qualifications:
- One to two years of supervisory and management experience preferred.
Additional Data
Equal Opportunity Employer, including Disabled/Veterans.
Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.
Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.
Select Medical is based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Mechanicsburg, PA
Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.
Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.
Select Medical is based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.
Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Mechanicsburg, PA
