Office Assistant
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NELSON FAMILY AUTO
Burlington, WA, US
Summary
The Office Assistant is responsible for handling customer inquiries via multiple channels and maintaining professional communication. They also manage administrative tasks such as recording incoming titles and invoices while ensuring operational support for sales and promotions.
Job Description
Job Details: Job Location: 1615 S GOLDENROD RD - BURLINGTON, WA, Salary Range: $18.00 - $25.00Hourly, OFFICE ASSISTANT
Generous Pay Plan + Great Benefits
Honda of Burlington, part of the Nelson Family Automotive Group, has an immediate opening for an experienced Office Assistant. We are seeking a top performer with a proven success record in a dealership setting and stable work history. We are looking for someone with a high level of integrity and strong customer service skills. A successful candidate must possess talent, drive, energy, character and a positive attitude.
As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
We offer a very competitive compensation and benefits package including:
Generous pay plan!
Medical, Dental, Vision, and Life insurance and supplemental coverage
401(k) Plan with matching contribution
Paid vacation, sick leave, and holidays
Career advancement opportunities
Responsibilities
Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
Maintain a professional, calm manner when negotiating with difficult or upset customers.
Maintain a high level of confidentiality.
Open and accurately record incoming titles and/or invoices, according to established procedures.
Troubleshooting and problem resolution.
Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.
Perform other duties as assigned or requested.
Qualifications: Qualifications
Strong attention to detail.
Excellent follow-through and communication skills.
Prefer 1 or more years of experience in an auto dealership. We will train the right candidate.
Automate experience a plus.
Previous experience working in a busy office environment preferred.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
