On-Call Pharmacy Technician

The pharmacy technician provides technical support to Pharmacists in the processing of prescriptions and maintenance of the Pharmacy Department.  This position is aimed at individuals who have experience in the Pharmacy Technician Field.  

Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

Locations: Old Town Clinic (Downtown Portland; 727 W. Burnside Street, 97209) & Blackburn Center (East Portland; 12121 E. Burnside Street, 97216) 

Schedule: Monday - Friday; 8:00am - 5:30pm 

Compensation: 

• $25.01 - $32.51/hour

MINIMUM QUALIFICATIONS

• High school diploma or GED required.
• Must have current license with the Oregon State Board of Pharmacy as a Pharmacy Technician or must be able to obtain one before starting the job.
• Must have current CPR certification.
• Must meet CCC privileging requirements as required by FTCA.
• Must adhere to CCC policies and procedures.
• Must be physically able to walk and climb stairs several times a day.
• Must pass pre-employment drug screen, TB test, and DHS background check.
• If driving for the agency with an agency vehicle, must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy.  Must pass an initial driver training within 60 days of being an approved driver and continued recertification training. 
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must adhere to agency’s non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles and sexual orientations and treat each individual with respect and dignity. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Pharmacy Technician Duties

• Perform all duties necessary to ensure the safe and accurate preparation of medications, including gathering necessary patient information, entering it into the computer system, counting or pouring medications and labeling containers.
• Accurately and efficiently utilize GSL, dispensing system, and EMR.
• Maintain excellent customer service, including answering phones and refill requests from patients, and responding to questions from staff and patients that do not require a Pharmacist’s professional expertise or judgment.
• Maintains billing and insurance accuracy by performing on-line billing procedures, calling third-party insurers for clarifications of payments, and assisting in preparation of prior authorization requests.
• Contributes to and continually builds a positive work environment. Maintains a positive attitude towards co-workers and patients alike. Effectively communicates with all staff including but not limited to other technicians, Technician Supervisor, PIC, Associate Director of Pharmacy, any other clinic staff, etc. regarding but not limited to current projects, workflow improvement strategies, and overall pharmacy systems management.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other duties as assigned by the pharmacist.

Leadership and Planning Duties

• Performs the technician operations of the Pharmacy in a cost-effective manner, including monitoring of inventory and pricing, supporting day-to-day operations, and assuring adequate resources are available to meet customer needs.
• Actively contributes to the planning and achievement of Pharmacy Department objectives and goals.
• Actively contributes to the evaluation and continuous improvement of patient services, policies and procedures.
• Works in collaboration with the Old Town Clinic Pharmacist to develop and meet departmental goals and objectives.

SKILLS AND ABILITIES

• Methods and techniques of pharmacy operation
• Knowledge of medical terminology, various insurance plans and formularies
• Basic algebra and general chemistry knowledge
• Modern office procedures and methods, including computer systems
• Principles and procedures of record keeping and reporting
• Ability to communicate effectively, orally and in writing
• Must be able to work within an integrated, multidisciplinary setting.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.