Nursing Unit Clerk (NUC) - Adult Acute Internal Medicine (4/5 South) - 80%25 Evening Shifts
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University of Iowa
Iowa City, IA, US
Summary
The Nursing Unit Clerk performs essential clerical and reception duties to support nursing care and patient services within the Adult Acute Internal Medicine unit. Responsibilities include managing electronic communication systems, maintaining accurate patient census records, and assisting health care providers with scheduling and unit operations.
Job Description
University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
The University of Iowa Health Care Department of Nursing's Adult Acute Internal Medicine Unit (4/5 S) is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.
Responsibilities will include, but are not limited to:
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Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
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Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
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Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
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Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
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Proficient in navigating web-based resources and using online clinical and business applications
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Performs computer functions within scope of role as defined by the individual unit
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Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
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Processes patient charges including batching charges in a timely manner, as appropriate
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Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
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Completes and maintains hospital and nursing records
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Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
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Assists health care providers in scheduling patient tests and appointments
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Practices standard precautions in infection control in accordance with institutional policy
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Assists staff during emergencies, and other patient cares and services as directed
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Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
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Participates in unit staff meetings and in-services
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Performs other projects or tasks as assigned
Aptitudes required in order to perform responsibilities:
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Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
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Manage multiple assignments and provide quick reaction and immediate response to emergencies
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Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
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Strong communication skills and a tolerance for an active work environment with potential for negative behavior
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Work well with all levels and types of people
Percent of Time: 80%25 - 32 hours per week
Schedule: Evenings, 1500 - 2300, every Saturday & Sunday, two variable shifts 1500 - 2300 Monday - Friday each week, holiday rotation
Location: Iowa City, IA
Salary: Merit Pay Plan
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa
- Fringe benefits package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa?, click here
Minimum Eligibility Requirements:
- Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
- Any combination of clerical experience and/or health care experience which totals two years.
Desirable Qualifications:
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6 months of clerical experience
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Public contact/customer service experience
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Medical terminology knowledge
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Proficiency in MS Word and MS Excel
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Excellent communication skills
Please include a resume with your submission. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Tiffany Perkins at [email protected].
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.
Our WE CARE Values
Welcoming: We have an environment where everyone has a voice that is heard, promotes dignity, and allows all to thrive in health, work, research, and education.
Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region, as well as within our UI community. Teamwork, guided by compassion, is the best way to work.
Accountability: We behave ethically, act with fairness and integrity, take responsibility for our actions, and respond when errors in behavior or judgment occur.
Respect: We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
Empowerment: We commit to fair access to research, health care, and education for our community, along with opportunities for personal and professional growth for our staff and learners.
Mission
Changing Medicine. Changing Lives.
As Iowa’s comprehensive academic health system, University of Iowa Health Care:
• Provides high-quality primary and specialty care to patients and families across Iowa and the region
• Educates and trains the next generation of physicians, biomedical scientists, and health care professionals
• Advances research that improves understanding of human health and leads to new treatments and therapies
• Partners with communities to expand access, improve health outcomes, and strengthen overall well-being
Vision
To be among the nation’s best in medical education, biomedical research, and patient care—improving the health and well-being of Iowans and communities we serve.
Recognitions/ Awards
Named to Forbes America’s Best Employers for Healthcare Professionals (2025) and included in additional Forbes employer rankings for workplace excellence and early-career opportunities.
Founded
1904
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Educational
Headquarters
Iowa City, Iowa
Our WE CARE Values
Welcoming: We have an environment where everyone has a voice that is heard, promotes dignity, and allows all to thrive in health, work, research, and education.
Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region, as well as within our UI community. Teamwork, guided by compassion, is the best way to work.
Accountability: We behave ethically, act with fairness and integrity, take responsibility for our actions, and respond when errors in behavior or judgment occur.
Respect: We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
Empowerment: We commit to fair access to research, health care, and education for our community, along with opportunities for personal and professional growth for our staff and learners.
Mission
Changing Medicine. Changing Lives.
As Iowa’s comprehensive academic health system, University of Iowa Health Care:
• Provides high-quality primary and specialty care to patients and families across Iowa and the region
• Educates and trains the next generation of physicians, biomedical scientists, and health care professionals
• Advances research that improves understanding of human health and leads to new treatments and therapies
• Partners with communities to expand access, improve health outcomes, and strengthen overall well-being
Vision
To be among the nation’s best in medical education, biomedical research, and patient care—improving the health and well-being of Iowans and communities we serve.
Recognitions/ Awards
Named to Forbes America’s Best Employers for Healthcare Professionals (2025) and included in additional Forbes employer rankings for workplace excellence and early-career opportunities.
Founded
1904
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Educational
Headquarters
Iowa City, Iowa