Night Operations Specialist

Overview

Love being outside, working with people, and creating unforgettable moments? As a Night Operations Specialist for the Enchanted Forest Experience at Big Sky Resort, you’ll bring a touch of magic to our guests’ evenings. This one-of-a-kind event features a dreamy nighttime walk through a lit forest, complete with glowing lights, cozy fire pits, and Instagram-worthy photo stops. You’ll help set the scene, keep the magic alive, and make sure every guest walks away with a smile.

This is a role for self-starters who thrive in the outdoors, enjoy guest interaction, and like a job that’s always moving.

Responsibilities

• Prep the Enchanted Forest trail each day by maintaining pathways, building fires, and setting up supplies
• Greet and check in guests, scan tickets, answer questions, and provide clear directions
• Rotate between different roles each shift, from trail maintenance to guest interaction
• Bring positive energy to the guest experience throughout the evening walk
• Collaborate with Lift Operations, Ski Patrol, and the Road Crew to ensure smooth operations
• Be ready to step up and work independently when needed

Work Schedule:
Shifts run Wednesday through Saturday, from 12 PM to 10 PM, beginning in the Mountain Village and transitioning up to the Enchanted Forest. Expect to be outdoors in all types of mountain weather, including cold and wind, both day and night.

Qualifications

• Comfortable working outside in variable weather and snow conditions

• Able to hike, lift, and handle physical tasks in a cold, dynamic environment

• Previous guest service experience is a bonus, but not required

• Skiing or snowboarding experience is helpful, but we’ll train the right person

• Strong communication skills and a genuinely friendly personality

• Reliable, punctual, and excited to be part of something unique

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events