Night Auditor | State College TownePlace Suites

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.  The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of nearly 70 full-service, select-service, extended-stay and resort properties with more than 8,000  rooms in 14 states and 3 countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  

Shaner Hotels has an amazing opportunity with State College's newest addition, State College TownePlace Suites by Marriott.  This 89-room all Suite accommodations is located just minutes down the road from the State College Regional Airport, and the Nittany Valley Sports Centre.  Each suite will feature fully equipped kitchens, modern workspaces, and comfortable living spaces.  Located in the heart of Happy Valley, if you are looking to jump-start your hospitality career, Shaner Hotels is the place to be.