Night Auditor/ Front Desk Agent
Boost your chances before you apply.
Super 8 By Wyndham Lincoln N
Lincoln, NE, US
Summary
The Night Auditor/Front Desk Agent is responsible for managing guest check-ins, reservations, and inquiries while maintaining accurate financial records and balancing accounts. They must also handle guest concerns, emergencies, and administrative tasks as directed by the General Manager.
Job Description
Night Auditor/Front Desk Agent
SUPER 8 OF LINCOLN, NE
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Night Auditor/Front Desk Agent for the SUPER 8 OF LINCOLN, NE
Why Work With Us?
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It’s a fun company to work for!
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We recognize efforts and reward results
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Great benefits package, including industry leading 401K
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Promotional opportunities with a growing company
Requirements:
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Proven experience as a Night Auditor or in a similar hospitality role
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Strong customer service and communication skills
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Excellent math and problem-solving abilities
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Proficient in Microsoft Office and hotel reservation systems
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Detail-oriented with strong multitasking and time management skills
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Ability to stay calm and professional under pressure
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Available to work overnight shifts
Education & Experience:
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High School diploma or equivalent required
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Stable work history required
Night Audit Responsibilities
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Check in guests, answer phones and take reservations
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Respond to guest complaints, requests and emergencies
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Process invoices, post checks to vendors and distribute employee checks
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Reconcile accounts
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Balance the cash drawer and log receipts
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Investigate and resolve out-of-balance accounts
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Keep accurate financial records and ledgers
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Help prepare for forecasts and audits
Front Desk Agent Responsibilities
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Handle guest check-ins, check-outs, room assignments, and special requests
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Take, modify, and cancel reservations according to hotel policies
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Follow proper credit and cash handling procedures
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Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions
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Maintain key inventory and request re-keying as needed
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Verify accuracy of guest registration and payment details
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Perform additional duties as assigned by the General Manager
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are Wyndham Hotels & Resorts. We are the world’s largest hotel franchising company by the number of franchised properties, with approximately 8,300 hotels across approximately 100 countries on six continents.
We operate a portfolio of 25 hotel brands: Whether choosing Wyndham Grand®, Dolce Hotels & Resorts by Wyndham®, Esplendor Boutique Hotels by Wyndham®, Dazzler by Wyndham®, Wyndham Hotels & Resorts®, TRYP by Wyndham®, Vienna House by Wyndham®, The Trademark Collection by Wyndham®, La Quinta® by Wyndham, Wingate by Wyndham®, Wyndham Garden®, Hawthorn Suites by Wyndham®, AmericInn by Wyndham®, Ramada by Wyndham®, Ramada Encore by Wyndham®, Baymont by Wyndham®, Microtel by Wyndham®, Days Inn by Wyndham®, Super 8 by Wyndham®, Howard Johnson by Wyndham®, Travelodge by Wyndham®, ECHO Suites Extended Stay by Wyndham® or WaterWalk by Wyndham®, our incomparable diversity of hotel brands deliver the experience the everyday traveler wants.
Our Mission: We make hotel travel possible for all. Wherever people go, Wyndham will be there to welcome them.
Our Values: The Wyndham values guide our behaviors in support of the company mission. They represent those deeply held principles that we believe to be right and true: Integrity, Accountability, Inclusivity, Caring, and Fun.
Our Culture: Our ”Count on Me” and “Wyndham Welcome” philosophies put our values into action every day. Together, they epitomize our unique culture.
Founded
2018
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Parsippany, NJ
We are Wyndham Hotels & Resorts. We are the world’s largest hotel franchising company by the number of franchised properties, with approximately 8,300 hotels across approximately 100 countries on six continents.
We operate a portfolio of 25 hotel brands: Whether choosing Wyndham Grand®, Dolce Hotels & Resorts by Wyndham®, Esplendor Boutique Hotels by Wyndham®, Dazzler by Wyndham®, Wyndham Hotels & Resorts®, TRYP by Wyndham®, Vienna House by Wyndham®, The Trademark Collection by Wyndham®, La Quinta® by Wyndham, Wingate by Wyndham®, Wyndham Garden®, Hawthorn Suites by Wyndham®, AmericInn by Wyndham®, Ramada by Wyndham®, Ramada Encore by Wyndham®, Baymont by Wyndham®, Microtel by Wyndham®, Days Inn by Wyndham®, Super 8 by Wyndham®, Howard Johnson by Wyndham®, Travelodge by Wyndham®, ECHO Suites Extended Stay by Wyndham® or WaterWalk by Wyndham®, our incomparable diversity of hotel brands deliver the experience the everyday traveler wants.
Our Mission: We make hotel travel possible for all. Wherever people go, Wyndham will be there to welcome them.
Our Values: The Wyndham values guide our behaviors in support of the company mission. They represent those deeply held principles that we believe to be right and true: Integrity, Accountability, Inclusivity, Caring, and Fun.
Our Culture: Our ”Count on Me” and “Wyndham Welcome” philosophies put our values into action every day. Together, they epitomize our unique culture.
Founded
2018
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Parsippany, NJ