Night Auditor

Description

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Auditor!

ABOUT THIS LOCATION

Located in the thriving business hub of Alpharetta, Embassy Suites offers associates the opportunity to work in one of North Atlanta’s most dynamic and fast-growing communities. Known for its blend of corporate presence and upscale lifestyle, Alpharetta features premier shopping at Avalon and North Point Mall, a diverse dining scene, and beautiful outdoor spaces. With close proximity to major corporate offices and easy access to GA-400, the area provides both convenience and energy. The hotel’s all-suite accommodations and service-focused environment create a welcoming and engaging atmosphere for both guests and team members alike.  

WHAT WE OFFER

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Medical, Dental, Vision, Life & Disability Insurance — Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) — Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans — Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Paid Time Off (PTO) — Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave — Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.
• Complimentary On-Shift Meals (participating hotels) — Enjoy a free meal provided during each scheduled shift.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

The Night Auditor is one of the most important and versatile roles in the hotel. While the rest of the property sleeps, you’re closing out the day’s financials, balancing every revenue department, preparing the Front Office for the morning shift, and serving as the overnight Manager on Duty. You’ll also cover the front desk and the PBX switchboard, so no two nights are exactly the same. If you’re detail-oriented, self-directed, comfortable working independently, and enjoy a role where you’re genuinely responsible for the whole hotel, this is an exceptional opportunity.

WHAT YOU WILL DO

• Perform all nightly audit procedures as established by the Hotel and Windsor Hospitality, ensuring all revenue is posted to the correct departments.
• Complete all required nightly audit reports accurately and on time.
• Verify the status of all wake-up call requests and ensure they are properly handled.
• Balance all cash receipts and work performed during the audit shift; make cash deposits as required.
• Prepare the front office for the morning (A) shift and reset the day’s business in the property management system.
• Serve as Guest Services Agent during overnight hours, providing check-in, check-out, and general guest assistance.
• Act as Manager on Duty during overnight hours; respond to guest needs, property emergencies, and escalations.
• Attend and actively participate in all Front Office meetings.

SKILLS & ABILITIES YOU BRING

• Ability to understand and apply mathematical and accounting concepts to balance hotel revenue departments and complete financial audit reports.
• Ability to work math problems quickly and accurately under time pressure.
• Proficiency with computers, hotel PMS systems, and related equipment; ability to learn new systems efficiently.
• Clear written and verbal communication skills; able to report financial information accurately to management.
• Ability to plan and direct the work of front office staff and accounting functions during the overnight shift.
• Fine motor dexterity; ability to accurately operate a switchboard or computer keyboard throughout the shift.

SCHEDULE & HOURS

This position is on call, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.