Newport Aquarium Event Assistant - Part-Time
Boost your chances before you apply.
Newport Aquarium
Newport, KY, US
Summary
The Event Assistant acts as a liaison between clients, catering teams, and operations staff to ensure events run smoothly according to floorplans and timelines. They are responsible for vendor check-ins, A/V troubleshooting, and conducting final facility walk-throughs to prepare for next-day operations.
Job Description
Weekly hours cannot be guaranteed yet you will have flexibility to work around your schedule.
MAJOR DUTIES AND RESPONSIBILITIES:
- Meet with Event Service Manager prior to event to review event planner, staff timeline and floorplans
- Meet all third-party vendors upon arrival to check-in and help assist them to set-up location
- Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures
- Ensure all required set-ups reflect approved floorplans
- Confirm all set-ups are complete and all vendors (including F&B) are ready and in position prior to event start time
- Communicate event start to all parties involved and key activities/times throughout the night
- Works as a liaison between event client, catering team and exhibit operations staff
- Greet event client upon arrival and conduct periodic check-in’s to ensure all client expectations are being met
- Be familiar with all Audio-Visual equipment and understand how to operate and troubleshoot A/V capabilities
- Event wrap-up with client at the conclusion of each event
- Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure
- Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure
- Complete final walk-through with Event Coordinator and Exhibits Team Lead to ensure the Aquarium has been prepared for next-day operations
- Prepare an event recap summary to be sent to Event Service Manager and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks
- Other duties as assigned
QUALIFICATIONS:
- Previous experience working events desired
- Must be 18 years old or older
- Reliable transportation is highly encouraged as public transportation usually stops running prior to the end of an event
- Strong customer service, time management and problem-solving skills needed
- Ability to multi-task in a fast-paced environment, with focused attention to detail
- Must be a team player, ready to help whenever and wherever needed
- Proficient in Microsoft Office (including Excel, Word, Outlook)
- Ability to work week days, evenings, and weekends
REQUIREMENTS:
- Successful completion of pre-employment criminal background check
- Physical strength, including the ability to lift up to 25 pounds
- Ability to remain stationary for long periods of time, ascend/descend stairs, bend and stoop.
- Immunocompetence (possible exposure to infections and parasitic disease).
WHAT YOU’LL GET:
- Profit Sharing and 401K Plan with company match
- Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
- Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
- Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
- Discounted tickets and annual passes for friends and family
- Training and development
You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.
Newport Aquarium has showcased thousands of animals from around the world in a million gallons of water since May 15, 1999.
Named one of the best aquariums in the U.S. by Travel Channel and USA Today, Newport Aquarium is a Herschend Family Entertainment company and an accredited member of the Association of Zoos and Aquariums.
The Greater Cincinnati and Northern Kentucky jewel attraction is home to: The world’s first and only Shark Bridge; the world’s first Shark Ray Breeding Program; Mighty Mike – the biggest and baddest American alligator outside the state of Florida; the largest and most diverse collection of sharks in the Midwest; and one of the world’s largest and most diverse penguin exhibits.
Newport Aquarium is open to the public 365 days a year and is located across the Ohio River from downtown Cincinnati at Newport on the Levee.
Founded
1999
Company size
201-500 employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Newport, KY
Newport Aquarium has showcased thousands of animals from around the world in a million gallons of water since May 15, 1999.
Named one of the best aquariums in the U.S. by Travel Channel and USA Today, Newport Aquarium is a Herschend Family Entertainment company and an accredited member of the Association of Zoos and Aquariums.
The Greater Cincinnati and Northern Kentucky jewel attraction is home to: The world’s first and only Shark Bridge; the world’s first Shark Ray Breeding Program; Mighty Mike – the biggest and baddest American alligator outside the state of Florida; the largest and most diverse collection of sharks in the Midwest; and one of the world’s largest and most diverse penguin exhibits.
Newport Aquarium is open to the public 365 days a year and is located across the Ohio River from downtown Cincinnati at Newport on the Levee.
Founded
1999
Company size
201-500 employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Newport, KY