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Home Flexible Job Board Newborn Screening Program Short Term Follow Up Case Manager

Salary Unstated 4d ago

Newborn Screening Program Short Term Follow Up Case Manager

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University of Iowa

Iowa City, IA, US

Full-time Permanent Remote

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Summary

The case manager will perform follow-up duties for newborn screening programs, including notifying providers of abnormal results and assisting with confirmatory testing. They will also document outcomes in databases, provide education to stakeholders, and participate in quality improvement projects.

Job Description

This position is housed in the Stead Family Department of Pediatrics in the Division of Medical Genetics and Genomics. This staff member will perform case management and follow up duties for the Iowa Newborn Screening Program (INSP) and affiliated state newborn screening programs. Duties include clinical, educational, administrative, liaison and research activities as well as data entry and tracking.

Position Responsibilities: 

·       Perform case management activities for Iowa, South Dakota, Alaska, and other state newborn screening programs as needed which include: telephone, fax, or email notification to primary care providers, birthing facilities, specialists, health care workers, and/or parents for abnormal newborn screening results; communicate recommendations in accord with established protocols; assist primary care providers, facilities, and parents/guardians in obtaining a repeat screen and/or confirmatory testing; inform medical consultants of the results of the confirmatory testing to assess next steps; assist with the referral process to specialists; work with the program’s medical consultants to ascertain an outcome for cases.

·       Document information and outcomes in multiple databases. Perform data entry into databases (state, national, and potentially disorder-specific). Gather, collate and review data, as assigned. Work with program staff to interpret data and make decisions in accord with established protocols.

·       Attend and participate in meetings, as assigned. These meetings could include staff meetings, case closure meetings, disorder specific meetings, state newborn screening advisory committee meetings, etc. Meetings could also include attendance at state, regional, national meetings or meetings related to grants obtained by the program. Travel is required.

·       Participate in the development and review of protocols and other documents.

·       Assist with the development and implementation of educational programs for newborn screening stakeholders.

·       Provide education on newborn screening to stakeholders. Education will require travel to provide face-to-face education when necessary (within Iowa or states with which the newborn screening program contracts for services).

·       Participate in quality improvement projects, as assigned.

·       Assist Program Manager with development and implementation of screening for new disorders added to the newborn screening program, as assigned.

·       Assist with and/or prepare and present newborn screening related clinical and research projects such as abstracts, posters, journal articles, or presentations.

·       Maintain skills and competencies related to case management and short-term follow up duties.

·       Communicate expectations and provide support and resources that are in alignment with the vision and trategic planning of the University to foster creativity and innovation in the workplace.

·       Provide weekend call on weekends and holidays, as assigned. (e.g. approximately 1 in 5 depending on staffing)

·       Assist Program Manager with administrative tasks including using MS Word, Excel, etc.

·       Maintain patient rights and confidentiality and serve as a patient advocate.

·       Perform other duties as assigned by Program Manager or Medical Director (special projects or assignments).

About the Stead Family Department of Pediatrics

The Stead Family Department of Pediatrics is a national leader in pediatric medicine.  The Department's mission is to provide outstanding care to the children of Iowa and beyond by being a leader in state-of-the-art clinical care to children, performing cutting-edge research to find new treatments and cures for childhood illnesses, and educating the next generation of pediatric health care providers.  The Department comprises the medical and research staff of UI Stead Family Children’s Hospital.  UI Stead Family Children’s Hospital is one of the nation’s top-ranked pediatric care and research institutions, and Iowa’s only comprehensive children’s hospital.

About the Division of Medical Genetics and Genomics

The Division of Medical Genetics and Genomics is committed to excellence in providing comprehensive services for children, adults, and prenatal patients in the diagnosis, treatment, and management of genetic conditions. The Division's multidisciplinary team is comprised of board-certified medical geneticists, clinical biochemical geneticists, molecular genetic pathologists, nurse practitioners, physician assistants, genetic counselors, nurses, and dietitians.  Our medical genetics team collaborates with state and federal agencies, educators, researchers, support groups, and others to provide the latest information and treatment options for patients and their families.

Education:

Required:

·       Bachelor's degree in nursing or equivalent combination of education and experience or a Master's degree in Genetics or Genetic Counseling

Required Qualifications:

·       Current license to practice nursing in Iowa or board certification or eligibility in genetic counseling from the American Board of Genetic Counseling 

·       Minimum of one year of related experience providing clinical care or educational outreach as part of a health related program

·       Excellent oral and written communication skills, including relaying complicated medical information in a clear, concise, and definitive manner to health care professionals

·       Ability to travel to same day and/or to multiple day meetings

·       Previous experience and ability to work in a fast-paced and time-critical environment

·       Previous experience and ability to work independently as well as within a team

·       Demonstrated critical thinking and assessment skills

·       Demonstrated high attention to detail including strong organizational skills.

·       Proficiency with Microsoft Office (i.e. Word and Excel)

      Valid Driver’s License and ability to meet UI Fleet Safety Standards

 

Desired Qualifications:

·       Direct experience in newborn screening

·       Pediatric or obstetrics nursing experience

·       Experience in providing patient or health related education with emphasis on knowledge of adult learning theory to small and large groups of people

·       Proficiency with databasing and statistics

·       Demonstrated project management skills; including developing, planning and implementing initiatives

·       Demonstrated experience with quality improvement projects and/or management

·       Bachelor's or Master's degree in Nursing

  • Masters degree in Public Health

  • Certification in Public Health 

·    

Position and Application details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

  • Resume
  • Cover Letter

Remote within Iowa: This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Pediatrics Human Resources at [email protected]

About the company

University of Iowa

Our WE CARE Values
Welcoming: We have an environment where everyone has a voice that is heard, promotes dignity, and allows all to thrive in health, work, research, and education.
Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region, as well as within our UI community. Teamwork, guided by compassion, is the best way to work.
Accountability: We behave ethically, act with fairness and integrity, take responsibility for our actions, and respond when errors in behavior or judgment occur.
Respect: We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
Empowerment: We commit to fair access to research, health care, and education for our community, along with opportunities for personal and professional growth for our staff and learners.

Mission
Changing Medicine. Changing Lives.
As Iowa’s comprehensive academic health system, University of Iowa Health Care:
• Provides high-quality primary and specialty care to patients and families across Iowa and the region
• Educates and trains the next generation of physicians, biomedical scientists, and health care professionals
• Advances research that improves understanding of human health and leads to new treatments and therapies
• Partners with communities to expand access, improve health outcomes, and strengthen overall well-being

Vision
To be among the nation’s best in medical education, biomedical research, and patient care—improving the health and well-being of Iowans and communities we serve.

Recognitions/ Awards
Named to Forbes America’s Best Employers for Healthcare Professionals (2025) and included in additional Forbes employer rankings for workplace excellence and early-career opportunities.

Founded

1904

Company size

10,001+ employees

Industry

Hospitals and Health Care

Org type

Educational

Headquarters

Iowa City, Iowa

Apply Now

About the company

University of Iowa

Our WE CARE Values
Welcoming: We have an environment where everyone has a voice that is heard, promotes dignity, and allows all to thrive in health, work, research, and education.
Excellence: We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
Collaboration: We collaborate with health care systems, providers, and communities across Iowa and the region, as well as within our UI community. Teamwork, guided by compassion, is the best way to work.
Accountability: We behave ethically, act with fairness and integrity, take responsibility for our actions, and respond when errors in behavior or judgment occur.
Respect: We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
Empowerment: We commit to fair access to research, health care, and education for our community, along with opportunities for personal and professional growth for our staff and learners.

Mission
Changing Medicine. Changing Lives.
As Iowa’s comprehensive academic health system, University of Iowa Health Care:
• Provides high-quality primary and specialty care to patients and families across Iowa and the region
• Educates and trains the next generation of physicians, biomedical scientists, and health care professionals
• Advances research that improves understanding of human health and leads to new treatments and therapies
• Partners with communities to expand access, improve health outcomes, and strengthen overall well-being

Vision
To be among the nation’s best in medical education, biomedical research, and patient care—improving the health and well-being of Iowans and communities we serve.

Recognitions/ Awards
Named to Forbes America’s Best Employers for Healthcare Professionals (2025) and included in additional Forbes employer rankings for workplace excellence and early-career opportunities.

Founded

1904

Company size

10,001+ employees

Industry

Hospitals and Health Care

Org type

Educational

Headquarters

Iowa City, Iowa

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