New Volunteer Onboarder for Dog Rescue (Volunteer/Unpaid role)

Volunteer Onboarder

Job Industry: Charity / Social Services / Non- Profit Organization

Position Name: Volunteer Onboarder

Job Location: Spokane, Washington, United States

Job Type: Part Time

Office Setting: Fully Remote

Remote: Yes

Compensation: Volunteer

Hours Per Week: 5 (flexible)

Role Mission

The Volunteer Onboarding Specialist will guide new volunteers through the onboarding process, ensuring they have access to relevant documents, training courses, communication channels, and necessary platforms. They will promptly answer any questions and troubleshoot issues with new platforms. Their focus is on creating a smooth transition from the hiring process to starting their responsibilities, instilling confidence and excitement in the new hires.

What Winning Looks Like

The Volunteer Onboarding Specialist will guide new volunteers through the entire onboarding process, ensuring they have seamless access to all necessary documents, training courses, communication channels, and platforms required for their role. This Specialist will be responsible for providing a comprehensive introduction to the Rescues systems, procedures, and culture, ensuring that each new hire feels supported and well-prepared from the start. They will promptly address any questions or concerns, offering solutions and troubleshooting assistance for any technical issues that may arise with new platforms. By maintaining clear and open communication, the Volunteer Onboarding Specialist will help new volunteers navigate the complexities of their initial days, fostering a sense of belonging and competence.

Key Results Area #1 - Handoff from Hiring

• Receives a new volunteer from Hiring within 24 hours

• Sets up new accounts

• Triggers automations

Key Results Area #2 - Daily Check Ins

• M-F check in on volunteers in the onboarding process

• Monitors progress, sends congratulations and nudges as appropriate

• Troubleshoots and resolves any technology issues

Key Results Area #3 - Graduation from Onboarding

• Welcomes new volunteer

• Ensures smooth handoff to Pack Leader

Needed Skills

• Customer Service - you are helping to shape a new volunteers perception of the Rescue

• Comfortable with technology - you will be utilizing automations, and many different online platforms

• Communication - vital to work with your team, there will be many of you working together

• Dependable - leaving a new volunteer too long will result in losing their interest

• Problem Solving - technology comes with issues, you must be willing to follow through and resolve the issue

Unique Company Culture and Mission

Our Mission

At Path of Hope Rescue we save pregnant dogs and puppies from high kill shelters in the Southern United States.

Our Spokane, Washington based Rescue strives to decrease the euthanasia rate of high risk dogs in the southern United States by transporting pregnant dogs and puppies to the Pacific Northwest to find adoptive homes. We do not have a kennel or building location and are 100% foster based. We currently have two paid employees and rely heavily on volunteers and fosters as we work to build out our paid staff roles.

Our Vision.
Eliminating euthanasia of dogs in the South by decreasing the amount of dogs breeding unchecked and becoming the number one dog destination in Spokane by capitalizing on Spokanes love of Rescue Dogs.

Core Values:

Transparency - sharing the good with the bad

Community - dog loving people who treat each other well

Integrity - doing what you say will do

Golden Rule - treating others how you would want to be treated

Our Company Culture

We are freedom loving American Patriots who love dogs, freedom and God.

No NGO status here, we dont take a single penny from the government. We are 100% funded by small donors and our adoption program, with a few small private grants here and there. We built this organization from the ground up in 2018 with $87.

We are built tough and believe that hard work pays off. Were about rolling up our sleeves and taking responsibility for our own actions. We dont do drama. There are no victims here and the system isnt out to get you, the only thing standing in your way is you and your attitude. We reward merit, not DEI or pronouns. We dont bend to the cultural rot out there.

At the core of who we are, we love dogs. At PHR you will find people who recognize your dog before they recognize you. Where its normal for your dog to have his own Instagram and people who expect to be invited to your dogs birthday party. We are focused on building a strong, positive community, one dog and one person at a time.

We know dogs are family and should be treated that way. And we are driven by a shared passion to make sure every dog who isnt being loved, finds their way to a family. We care for each other and have created a community of people who love making a difference in this world.