Volunteer - Greeter

Job DetailsJob Location: Shoreline Adult Services North Branford, CT - North Branford, CT 06471
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The Volunteer Greeter creates a warm, welcoming first impression for clients and families upon arrival. This role supports front-end operations by facilitating communication with clinicians and helping maintain an organized, inviting waiting area. 
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Volunteers will receive a list of available time slots and may sign up based on their availability. Scheduling will prioritize less busy hours to ensure a manageable and supportive environment.

Key Responsibilities

Greet clients and families promptly and warmly as they arrive.
Notify the appropriate clinician of each client’s arrival.
Maintain a clean, organized, and welcoming waiting area by straightening chairs, toys, and reading materials.
Assist with light cleaning tasks, such as wiping down toys and shared items.
Provide basic administrative support, including:

Assembling workbooks
Preparing welcome packets
Making reminder calls for upcoming appointments

Utilize CareLogic for limited, supervised tasks (e.g., checking in clients or viewing appointment status), as appropriate to the role.

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This is a strictly voluntary, unpaid position. Volunteers will not perform duties that replace paid staff responsibilities or require specialized training. Access to systems such as CareLogic will be limited, role-appropriate, and supervised to maintain compliance with confidentiality standards, labor laws, and organizational policies.
Qualifications
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Friendly, approachable, and comfortable interacting with children and families
Reliable, punctual, and dependable
Strong attention to detail
Ability to maintain confidentiality and professionalism at all times
Willingness to follow all organizational policies related to client privacy and system access