New Client Acquisition Specialist
Boost your chances before you apply.
Monge & Associates
Atlanta, GA, US
Summary
The specialist is responsible for screening online leads and incoming calls to identify viable injury cases for the firm. They must manage client intake forms, schedule appointments, and maintain professional rapport with potential clients.
Job Description
Role: New Client Acquisition Specialist
Description
SALES POSITION WITH BASE SALARY PLUS BONUS WITH UNLIMITED EARNING POTENTIAL
Excellent full-time earning opportunity in a positive team culture, voted one of the Best Places to Work. We do work that matters. We help thousands of innocent injury victims and their families who contact us to help win their injury cases.
Competencies & Responsibilities
- Proven track record of meeting and exceeding goals consistently
- Ability to easily adapt to changing circumstances
- Highly trainable with a strong work ethic
- Excellent communication skills and the ability to show empathy for the client’s situation
- Ability to quickly answer online leads and incoming phone calls and screen the potential client to see if they have a case that we can assist with
- Exhibits compassion and patience with clients to build rapport and represent our firm in a positive and professional manner
- Keeping all client records confidential and maintaining all of the firm’s core values
- Motivated and driven to exceed goals and implement feedback from supervisor
- Proficiency in retainer follow-up, appointment setting, and daily lead follow-up
- Detail orientated when completing intake forms, ability to screen clients and notate all imperative notes for their case
- Speaking to potential clients in a professional manner that coincides with our firm’s values and gives a 5-star experience
- Ability to multitask and work on several cases at a time in an efficient manner
- Punctual and is a self-starter
- Possesses teamwork skills, willingness to assist peers, and integrity
- Ability to use a computer and be able to manage multiple screens
- Able to respond relevantly to client needs
- Possesses active listening skills while speaking to clients and can take notes simultaneously
- Organizational skills and ability to schedule call backs and complete in a timely manner
- Ability to make outbound calls and fill out paperwork without errors
- Work efficiently in a fast-paced environment
- The schedule for this position is 12:30pm - 9pm Monday-Friday with 2 weekend days a month
- Bi-lingual is preferred, but not required
Required Qualifications
- Seeking experienced sales closer with proven results in a sales team setting
- A minimum of 3 years of experience working at the same place of employment
- Proficiency with Windows-based software and Microsoft Office Suite.
- The ideal candidate is extremely positive and productive, prioritizes their workload and can work efficiently in a highly charged positive team-oriented setting.
At Monge & Associates Injury and Accident Attorneys, we believe in treating clients like family. Choosing the right attorney is no accident—our team has been featured on major TV networks, including ABC, NBC, CBS, CNN, FOX, BET, and more. We have a proven track record of success, and we are recognized as one of the most influential law firms in America by Trial Magazine and voted Best Law Firm by the American Institute of Trial Lawyers. Our attorneys have argued and won cases before the state Supreme Court and earned the title of Litigator of the Year. With the highest Google rating among law firms with 200+ members, we pride ourselves on client satisfaction and community impact. We also offer free copies of Secrets to Win Your Injury Case to help empower those seeking justice.
Founded
1993
Company size
201-500 employees
Industry
Law Practice
Org type
Public Company
Headquarters
Atlanta, GA
At Monge & Associates Injury and Accident Attorneys, we believe in treating clients like family. Choosing the right attorney is no accident—our team has been featured on major TV networks, including ABC, NBC, CBS, CNN, FOX, BET, and more. We have a proven track record of success, and we are recognized as one of the most influential law firms in America by Trial Magazine and voted Best Law Firm by the American Institute of Trial Lawyers. Our attorneys have argued and won cases before the state Supreme Court and earned the title of Litigator of the Year. With the highest Google rating among law firms with 200+ members, we pride ourselves on client satisfaction and community impact. We also offer free copies of Secrets to Win Your Injury Case to help empower those seeking justice.
Founded
1993
Company size
201-500 employees
Industry
Law Practice
Org type
Public Company
Headquarters
Atlanta, GA