Network Support Technician
Boost your chances before you apply.
Globenet Consulting Corp
US
Summary
Provide onsite technical support and 'hands-and-feet' assistance for remote network engineering teams at various data centers. Responsibilities include troubleshooting connectivity, managing equipment deployments, and maintaining infrastructure upgrades.
Job Description
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
Role: Network Support Technician
Location: Remote with Heavy Travel
Benefits
- Fully paid travel and business expenses
- Opportunity to support enterprise data center environments
- Exposure to network deployments, upgrades, and onsite technical operations
- Independent, hands-on role with collaboration across remote engineering teams
Position OverviewThe AES Group Inc. is seeking an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations. This is a remote, travel-intensive position requiring visits to at least three data centers every two weeks.
The selected professional will serve as the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.
Key Responsibilities
- Provide onsite technical support for remote network engineering teams.
- Troubleshoot network connectivity, PCs, IoT devices, printers, and related hardware.
- Verify VLAN configurations and assist with wireless connectivity troubleshooting.
- Check switch and router connections, cabling, ports, and device status.
- Provide console access to network equipment using appropriate cables and tools.
- Support network deployments, infrastructure upgrades, and post-deployment hypercare activities.
- Diagnose and resolve technical issues while minimizing operational downtime.
- Communicate findings, progress, and resolutions clearly to remote technical teams.
- Maintain accurate documentation of onsite activities and completed work.
- Travel frequently to assigned data centers based on project requirements.
Required Qualifications
- Minimum of 5 years of experience in onsite IT or network support.
- Hands-on experience supporting enterprise network environments.
- Strong understanding of switches, routers, VLANs, wireless networks, and connectivity troubleshooting.
- Experience using laptops with Ethernet, Wi-Fi, and console connectivity.
- Ability to work independently in fast-paced and travel-intensive environments.
- Strong communication, coordination, and problem-solving skills.
- Willingness to travel to at least three data centers every two weeks.
Preferred Certifications
- CompTIA Network+
- Cisco Certified Support Technician (CCST)
- Cisco Certified Network Associate (CCNA)
Ready to make an impact? Apply now and join us on our journey!
This is a remote position.
At The AES Group, we believe technology is most powerful when it brings people, ideas and opportunity together.
For more than 20 years, we have partnered with forward-thinking organizations to connect exceptional talent with transformative technology solutions that drive meaningful business outcomes and create lasting impact. Our teams help enterprises reimagine how they engage customers, empower employees, optimize operations and unlock new possibilities through emerging technologies.
From designing differentiated digital experiences that deepen customer relationships, to enabling employees with modern tools that foster learning, collaboration and growth, we help organizations build workplaces where people and innovation thrive. We also work alongside our clients to transform and streamline core business operations — strengthening resilience, efficiency and long-term performance in an increasingly dynamic world. At the same time, we explore and deploy AI and emerging technologies that enable organizations to evolve their business models and lead confidently into the future.
At AES, we are driven by a simple belief: when businesses and talent move forward together, extraordinary things happen.
Let’s create our future, together.
Founded
2000
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Bellevue, WA
At The AES Group, we believe technology is most powerful when it brings people, ideas and opportunity together.
For more than 20 years, we have partnered with forward-thinking organizations to connect exceptional talent with transformative technology solutions that drive meaningful business outcomes and create lasting impact. Our teams help enterprises reimagine how they engage customers, empower employees, optimize operations and unlock new possibilities through emerging technologies.
From designing differentiated digital experiences that deepen customer relationships, to enabling employees with modern tools that foster learning, collaboration and growth, we help organizations build workplaces where people and innovation thrive. We also work alongside our clients to transform and streamline core business operations — strengthening resilience, efficiency and long-term performance in an increasingly dynamic world. At the same time, we explore and deploy AI and emerging technologies that enable organizations to evolve their business models and lead confidently into the future.
At AES, we are driven by a simple belief: when businesses and talent move forward together, extraordinary things happen.
Let’s create our future, together.
Founded
2000
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Bellevue, WA
