Network Operations Manager

Overview

Job Title: Network Operations Manager

Department: Digital

Reporting To: Director, Digital Ad Ops Networks

Employment Type: Full-Time

Location(s): Multiple

Work Arrangement: Remote

Pay Transparency:

The anticipated starting salary range for individuals expressing interest in this position is $62,000-68,000/yr. Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.

Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Overview:

The Network Operations Manager plays a pivotal role in supporting Sales and collaborating with Digital Campaign Managers to oversee the post-sales process for Audacy’s Local and Regional Sales teams. This individual will supervise 1-2 campaign managers and assume responsibility for the booking, fulfillment, optimization, reconciliation, and billing of all Podcast Media. In this capacity, the manager will handle a high volume of campaigns simultaneously, ensuring accuracy and optimal delivery across various inventory solutions. This job requires attention to detail, and the understanding of multiple optimization strategies to address respective campaigns.

Responsibilities

What You'll Do:

• Maintain and manage team documentation, including order entry processes and spreadsheet formula maintenance.
• Oversee Podcast Network advertising campaigns across multiple platforms; conduct daily monitoring to ensure on-track pacing, provide strategic optimization recommendations to the Digital Campaign Management (DCM) team, and adjust campaign goals or demographic targeting in Boostr as required.
• Serve as the primary point of contact for the DCM team to address inquiries, resolve issues, and provide operational reporting.
• Manage the creative calendar and coordinate instructions across Local Ad Ops, Pod Ops, and AA teams, proactively following up on outstanding assets.
• Troubleshoot technical issues with attribution pixels across various ad servers.
• Generate detailed monthly reports analyzing pacing, sell-through rates, and potential revenue risks.
• Deliver comprehensive post-campaign reporting and insights to the DCM team.
• Execute ad hoc analytical and operational projects as assigned.
• Standardize and update team process documentation to ensure operational efficiency.
• Facilitate training sessions on the DCM Tracker tool for team members.

Qualifications

Required:

• BS/BA degree
• Strong attention to detail, organizational and analytical skills
• Ability to thrive in a fast paced, dynamic environment with revolving deadlines
• Ability to identify and solve problems, create and innovate on behalf of clients and multitask 
• Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to meet key performance objectives preferred

Preferred:

• 1+ years of media experience at a media company, publisher and/or ad agency
• Strong Digital Operations or Digital Campaign Management Experience preferred 
• Audio experience a bonus
• Proficiency with industry-standard platforms, including Boostr and Wide Orbit.
• Advanced Microsoft Office proficiency, with a focus on Excel (pivot tables, complex formulas).
• Comprehensive expertise in the Google Workspace ecosystem, including Sheets, Docs, Slides, and NotebookLM.

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Important Notes:

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.

About Us

Audacy is a leading audio content and entertainment company. As champions of audio, we connect with people in the moments that matter — delivering trusted local news, passionate sports and your favorite music across 220+ radio stations, premium podcasts, live events and digital experiences that reach more than 200 million listeners every month.We create compelling content, foster deeply engaged audiences and deliver outcomes that matter for advertisers. Learn more at www.audacyinc.com and join the conversation on LinkedIn, X, Facebook and Instagram.

EEO

Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.