Network Analyst
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Cooper University Hospital
Camden, NJ, US
Summary
Ensure the stability and efficient operation of in-house desktops and servers through continuous monitoring and optimization. Act as a technical liaison between desktop support and specialized IT teams while providing escalation support for network issues.
Job Description
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Network Analyst role is to ensure the stability, integrity, and efficient operation of the in-house desktop and servers that support core organizational functions.
This is achieved by monitoring, maintaining, supporting, and optimizing all networked devices, software and associated operating systems.
The Network Analyst will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.
Provide escalation support for all desktop, network, and server related issues and backfill desktop support when necessary.
Act as a liaison between the Desktop Support Team and the Server, Network, Applications and, Security Teams.
Support Single-Sign on infrastructure and troubleshoot SSO issues.
Participate in Systems and Network Support On-Call Rotation/Resolution
Tracks, prioritizes and documents IT requests
Maintains working knowledge of current equipment
Diagnoses software and hardware problems relating to the desktop and networking environment
Identifies problems and repairs printers, desktops and peripherals
Interfaces with IS and vendors to resolve issues onsite
Educates end users on technology
Keeps up-to-date on industry trends and continuously enhances professional expertise and knowledge
Leaves calling card or note when servicing customer equipment in their absence
Escalates to desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem
Other duties as assigned
Experience Required
Minimum of 2 years’ experience in computer hardware installation, maintenance, and repair.
Strong analytical, technical and troubleshooting skills required.
Customer focus and positive, can-do approach is critical.
Education Requirements
High School Graduate/GED Required
Associates/Bachelors Preferred
Special Requirements
MCSE, MCSA, CCENT, CCNA or equivalent work experience Preferred
Salary Min ($)
USD $34.00
Salary Max ($)
USD $56.00
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Founded
1887
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Camden, NJ
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
Founded
1887
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Camden, NJ
