NetSuite System Administrator (Eastern or Central Time Zones)

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

• Location: (US Required) Remote - only in Eastern or Central time zones
• Required Certification(s): NetSuite certifications of various sorts to be required. Please provide any current certifications in your application w/your resume
• Strong candidates will have experience in: NSBP, Salesforce, Celigo, Vertex, and/or Workato
• Visa sponsorship: Peak Technologies will not support/pursue visa sponsorships for this role now or in the future.
• Salary: $90k-$115k+/- annually
• Schedule: Mon-Fri 8am-5pm +/-

JOB SUMMARY & SCOPE

The NetSuite Systems Administrator will play a crucial role in managing and maintaining our NetSuite platform, ensuring its optimal performance, security, and usability.

KEY ACCOUNTABILITIES

• Configure and customize the NetSuite system to align with the organization’s business processes and requirements.
• Create and maintain custom fields, forms, workflows, records, and reports to support various departments.
• Provide technical assistance to end-users, addressing inquiries, troubleshooting issues, and offering solutions promptly.
• Conduct training sessions to onboard new users and enhance existing users’ proficiency in utilizing NetSuite effectively.
• Manage user roles, permissions, and access controls to ensure data security and compliance with company policies.
• Regularly review and update security settings to mitigate potential risks and vulnerabilities.
• Plan, coordinate, and execute regular system upgrades, patches, and enhancements to maintain the system’s stability and feature set.
• Collaborate with cross-functional teams to perform testing and ensure seamless transitions during upgrades.
• Collaborate with developers and integration specialists to design, implement, and maintain integration between NetSuite and other applications/system.
• Oversee data imports, exports, and data quality initiatives to ensure accurate and reliable data within the system.
• Monitor system performance and proactively identify areas for improvement, implementing optimization strategies as needed.
• Troubleshoot and resolve performance-related issues, ensuring minimal disruptions to business operations.
• Maintain comprehensive documentation of system configurations, processes and procedures for reference and knowledge sharing.
• Stay informed about NetSuite best practices and industry trends, recommending improvements to enhance system efficiency and effectiveness.

EDUCATION + EXPERIENCE + KEY TRAITS

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience)
• Demonstrated experience as a NetSuite Administrator or similar role, including hands-on experience configuring and customizing NetSuite
• Strong understanding of ERP systems, database management, and system integration concepts.
• Proficiency in scripting languages (JavaScript, SuiteScript) for customizations and automation.
• Excellent problem-solving skills with a proactive and analytical approach to troubleshooting.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Prior experience with security and access management within NetSuite.
• Familiarity with software development life cycle (SDLC) processes and methodologies.
• NetSuite certifications (Administrator, SuiteFoundation, etc.) are a plus.
• Demonstrated ability to navigate change and guide teams through transformational initiatives.

TYPICAL PERFORMANCE TARGETS

• SERVICE DELIVERY:         Sustained, measured excellence in project & process delivery
• COST TO SERVE:             Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION:                 Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION

• Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING

• Able to take accountability and responsibility for business target delivery and decision making.

WORKING RELATIONSHIPS

• Peak Executive Team
• Peak Management Team
• ERP Vendors

PHYSICAL REQUIREMENTS

Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.